Client Experience & Operations Intern — Hybrid (Phoenix)

Rocket Mortgage, LLC; Phoenix (AZ); Hybrid; USD 22,000 - 30,000; Full time

Job summary

Rocket Homes Real Estate LLC seeks a Client Experience Operations Intern to collaborate on high-impact projects and gain exposure to executive decision-making. You’ll contribute to initiatives across operations, analytics, and process improvements, building project management and strategic thinking skills.

The role requires currently pursuing an undergraduate business degree, strong communication, and comfort with AI tools. Hybrid work with in-office days in Phoenix, AZ is expected.

Qualifications

• Currently enrolled in an undergraduate business program.
• Strong written and verbal communication abilities.
• Proactive with strong organizational skills and follow-through.
• Comfortable with AI tools and data interpretation.

Responsibilities

• Collaborate with a cohort of interns on projects supporting organizational priorities.
• Work with senior leaders to understand executive decision-making and strategy.
• Contribute to real business initiatives from research to process improvement.
• Prepare and deliver presentations to leadership and teams.

Skills

Communication skills

Analytical thinking

Proactive mindset

AI tools interest

Adaptability

Education

Undergraduate business student

Tools

Excel

PowerPoint

Word

Job description

Rocket Homes Real Estate LLC seeks a Client Experience Operations Intern to collaborate on high-impact projects and gain exposure to executive decision-making. You’ll contribute to initiatives across operations, analytics, and process improvements, building project management and strategic thinking skills.

The role requires currently pursuing an undergraduate business degree, strong communication, and comfort with AI tools. Hybrid work with in-office days in Phoenix, AZ is expected.