Client Experience & Office Coordinator

Wilmington Trust; Hauppauge (NY); Hybrid; USD 29,000 - 44,000; Full time

Benefits offered by this job

Free onsite parking

Job summary

M&T Bank and Wilmington Trust are seeking an Administrative Assistant / Office Coordinator to support our Hauppauge office on a hybrid schedule. This role emphasizes client‑facing reception, office operations, event coordination, and administrative support for the team.

The position requires onsite work Monday through Thursday with remote work on Fridays, plus free onsite parking. The ideal candidate will have strong Microsoft Office skills and a professional, client‑focused approach

Qualifications

• High School Diploma or GED.
• 1+ year administrative, reception, office management, hospitality, or customer service experience.
• Strong Microsoft Office skills.
• Excellent communication, organization, and multitasking abilities.
• Professional presence and customer‑focused mindset.
• Experience supporting a Wealth Management, Private Banking, Financial Advisory, or Trust environment highly preferred.
• Experience interacting directly with high-net-worth clients and delivering exceptional client service in a professional setting strongly preferred.

Responsibilities

• Serve as the primary point of contact for clients, visitors, and vendors.
• Greet guests and maintain a professional reception area.
• Coordinate client events, meetings, and conference room scheduling.
• Manage office supplies, facilities needs, and vendor relationships.
• Support administrative activities including calendars, presentations, correspondence, and expense tracking.
• Partner with building management to ensure smooth office operations.

Skills

Client service

Communication

Organization

Multitasking

Professional presence

Customer-focused mindset

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Administrative Assistant / Office Coordinator

Hauppauge, NY (Long Island) | Hybrid Schedule

M&T Bank and Wilmington Trust are seeking a highly organized, professional Office Coordinator to support our Hauppauge office. This is a client‑facing role responsible for reception, office operations, event coordination, and administrative support.

What You'll Do

• Serve as the primary point of contact for clients, visitors, and vendors
• Greet guests and maintain a professional reception area
• Coordinate client events, meetings, and conference room scheduling
• Manage office supplies, facilities needs, and vendor relationships
• Support administrative activities including calendars, presentations, correspondence, and expense tracking
• Partner with building management to ensure smooth office operations

Education And Experience Required

• High School Diploma or GED
• 1+ year of administrative, reception, office management, hospitality, or customer service experience
• Strong Microsoft Office skills
• Excellent communication, organization, and multitasking abilities
• Professional presence and customer‑focused mindset
• Experience supporting a Wealth Management, Private Banking, Financial Advisory, or Trust environment highly preferred
• Experience interacting directly with high-net-worth clients and delivering exceptional client service in a professional setting strongly preferred

Work Arrangement

• Must work onsite in Hauppauge, NY every Monday, Tuesday, Wednesday, and Thursday
• Remote work available on Fridays
• Free onsite parking
• Professional business attire required due to client‑facing responsibilities

Join a team where you'll help create exceptional experiences for clients and colleagues while serving as a key part of our office operations.

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $21.00 - $31.98 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Hauppauge, New York, United States of America