Client Experience Lead — Part-Time Office Coordinator

Gilder Search Group; Houston (TX); On-site; USD 31,000 - 38,000; Part time

Job summary

Gilder Search Group is seeking a part-time Client Relations & Office Coordinator in Houston to greet clients, manage reception, and support daily office operations. Hours are 9:00 a.m. – 3:00 p.m., Monday through Friday, creating a welcoming and professional environment during office hours.

The role emphasizes strong organizational skills, initiative, and dependable service to ensure a seamless client experience and smooth facility operations within a professional financial services setting.

Qualifications

• Outstanding interpersonal and customer service skills.
• Professional appearance and demeanor appropriate for a client-facing office.
• Experience in a professional office or reception environment preferred.
• Strong organizational skills and attention to detail.
• Ability to work independently and take initiative.
• Dependable, punctual, and service-oriented.

Responsibilities

• Serve as the firm's primary point of contact for clients, prospects, and visitors.
• Welcome guests with professionalism and hospitality, notify advisors of arrivals, and ensure clients are comfortably situated before their meetings.
• Maintain a polished, organized reception area and lobby that reflects the firm's professional image.
• Prepare conference rooms prior to meetings, including beverages, refreshments, meeting materials, and technology readiness.
• Reset and tidy meeting rooms following client appointments.
• Assist in maintaining a comfortable, inviting office environment for clients and staff.
• Keep common areas, conference rooms, kitchen, and reception spaces clean, organized, and fully stocked.
• Monitor and replenish office, kitchen, and hospitality supplies.
• Coordinate incoming and outgoing mail, packages, and deliveries.
• Assist with general office organization and daily operational needs to ensure the office runs smoothly.
• Support other areas of the firm when requested.
• Serve as the primary contact for office facilities issues, coordinating with the landlord, building management, and service providers as needed.
• Coordinate maintenance requests and repairs for office equipment and facilities.
• Oversee vendors supporting office operations, including cleaning services, shredding services, office equipment maintenance, and other facility-related providers.
• Monitor office equipment such as printers, copiers, and coffee equipment, arranging service when needed.
• Ensure the office remains safe, functional, and well-maintained for both clients and employees.

Skills

Interpersonal skills

Customer service

Reception experience

Organizational skills

Professional demeanor

Independent & proactive

Job description

Gilder Search Group is seeking a part-time Client Relations & Office Coordinator in Houston to greet clients, manage reception, and support daily office operations. Hours are 9:00 a.m. – 3:00 p.m., Monday through Friday, creating a welcoming and professional environment during office hours.

The role emphasizes strong organizational skills, initiative, and dependable service to ensure a seamless client experience and smooth facility operations within a professional financial services setting.