Client Experience Lead

Accreditation Council for Graduate Medical Education; Sandy Springs (GA); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, vision, and life insurance options

Flexible work schedules

401k and retirement planning

Paid time off and floating holiday plans

Continuing education allowance

Job summary

A veterinary care provider in Sandy Springs is looking for a Client Service Supervisor to lead the Client Services Team. This role involves communication between departments, managing staff schedules, and ensuring outstanding customer service. Passion for animal care and strong leadership skills are essential. The position offers opportunities for professional development and comes with comprehensive benefits including health insurance, retirement planning, and flexible working hours.

Qualifications

• Passionate leader ready to make a difference.
• Excellent time management and organizational skills.
• Experience in building successful customer service teams.

Responsibilities

• Guide daily activities of the Client Services Team.
• Communicate between Client Services and hospital departments.
• Plan and monitor training for new Client Service associates.
• Ensure effective scheduling and staffing of team members.
• Meet with clients to discuss concerns regarding services.

Skills

Leadership

Time management

Organizational skills

Customer service

Job description

A veterinary care provider in Sandy Springs is looking for a Client Service Supervisor to lead the Client Services Team. This role involves communication between departments, managing staff schedules, and ensuring outstanding customer service. Passion for animal care and strong leadership skills are essential. The position offers opportunities for professional development and comes with comprehensive benefits including health insurance, retirement planning, and flexible working hours.