Client Experience & Front Office Specialist

Connect Search, LLC; Midland (TX); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Career growth

Professional environment

Job summary

Connect Search, LLC in Midland, TX is seeking a Front Office Administrator to be the first point of contact for clients and ensure a high-touch professional experience in a private wealth setting.

The role requires polished communication, dependability, and strong organizational skills; banking/finance familiarity is a plus. Compensation ranges between $50,000 and $65,000 per year, based on experience, with health insurance and 401(k) benefits.

Qualifications

• Exceptional communication and interpersonal skills.
• Professional, positive, and welcoming demeanor.
• Strong customer service mindset with the ability to work with a sophisticated clientele.
• Excellent phone presence.
• Highly organized with strong follow-through.
• Ability to multitask and stay composed in a fast-paced environment.
• Dependable, proactive, and team-oriented.
• Professional presentation and strong attention to detail.
• Previous administrative, customer service, education, banking, financial services, or other client-facing experience is a plus.
• Finance or business degree is a plus, but not required.
• Salary range of $50,000-$65,000 depending on experience.

Responsibilities

• Serve as the first point of contact for clients, both in person and over the phone
• Welcome clients and provide a polished, high-level customer experience
• Manage incoming calls and assist with client questions and requests
• Coordinate front-office activities and support day-to-day administrative needs
• Maintain strong follow-up on client and internal requests
• Assist with scheduling, communication, and general office organization
• Manage multiple priorities while maintaining exceptional attention to detail
• Help ensure the office remains organized, professional, and client-ready
• Provide additional administrative support to leadership and the broader team as needed

Skills

Exceptional communication

Interpersonal skills

Customer service mindset

Phone presence

Organization

Multitasking

Dependability

Attention to detail

Professional demeanor

Education

Finance or business degree

Job description

Connect Search, LLC in Midland, TX is seeking a Front Office Administrator to be the first point of contact for clients and ensure a high-touch professional experience in a private wealth setting.

The role requires polished communication, dependability, and strong organizational skills; banking/finance familiarity is a plus. Compensation ranges between $50,000 and $65,000 per year, based on experience, with health insurance and 401(k) benefits.