Client Experience & Field Operations Manager

Canteen North America; Royal Pines (NC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits (Critical Illness,

Accident Insurance

Hospital Indemnity Insurance

Legal Services

Choice Auto and Home Program

Commuter Benefits

Paid time off benefits

Job summary

Canteen, part of Compass Group, is hiring immediately for a Route Driver/Customer Service position in Royal Pines, North Carolina. On-site, you will deliver products on a defined route, support client retention, and assist branches with store openings.

Candidates should have 3 years driving experience, a valid Non-CDL Class C license, excellent communication, and willingness to travel to client sites. You must be able to lift 50 lbs. Competitive benefits apply.

Qualifications

• Bachelor’s degree preferred; two-year college degree or equivalent acceptable.
• 3 years driving experience required.
• Valid Non-CDL Class C driver's license and good driving record.
• Customer service experience preferred.
• Route management and merchandising experience preferred.
• Ability to operate or learn material handling equipment.

Responsibilities

• Responsible for site visits and client retention
• Assist branches with grand openings
• Ensure compliance with local and national account standards; review corporate compliance reporting
• Develop action plans to improve food waste and other metrics
• Develop an account-level sales plan with local management; track profitability
• Coordinate efforts to improve customer retention and client experience at the point of sale
• Build retail pricing opportunities and encourage repeat sales; introduce new products
• Drive compliance to merchandising standards
• Assess performance by location through audit reports
• Perform Route Driver duties, including driving a company vehicle on a route to deliver products and operate vending equipment

Skills

Excellent communication skills

Customer service

Route management

Merchandising experience

Food & beverage experience

Lift 50 lbs

Travel to client sites

Education

Bachelor’s degree preferred; two year College degree or equivalent acceptable

Valid Non-CDL Class C driver's license

Job description

Canteen, part of Compass Group, is hiring immediately for a Route Driver/Customer Service position in Royal Pines, North Carolina. On-site, you will deliver products on a defined route, support client retention, and assist branches with store openings.

Candidates should have 3 years driving experience, a valid Non-CDL Class C license, excellent communication, and willingness to travel to client sites. You must be able to lift 50 lbs. Competitive benefits apply.