Client Experience & Engagement Coordinator (Flexible)

Nexora Talent; Round Rock (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Flexible work environment

Training and development opportunities

Collaborative team culture

Growth opportunities

Job summary

Nexora Talent is seeking a motivated Client Experience Coordinator to support client engagement and contribute to customer satisfaction initiatives. This role blends client support, coordination, and brand experience to ensure consistent, high-quality interactions.

You will manage communications, assist with experience-driven activities, and collaborate with internal teams to enhance engagement and retention across channels.

Qualifications

• Excellent verbal and written communication.
• Strong interpersonal skills and teamwork ability.
• Ability to work independently in a fast-paced environment.
• Basic proficiency with digital tools including email, CRM, and scheduling platforms.

Responsibilities

• Support client engagement efforts through effective communication and follow-up.
• Assist in coordinating client-facing initiatives and experience-driven activities.
• Provide timely responses to client inquiries via email, phone, and chat.
• Help maintain consistency in messaging and overall client experience standards.
• Collaborate with internal teams to support ongoing engagement and retention efforts.
• Track client interactions and identify opportunities to improve satisfaction and outreach.

Skills

Communication skills

Interpersonal skills

Client engagement

Marketing interest

Customer experience

Organizational skills

Multitasking

Independent work

CRM proficiency

Scheduling tools

Tools

CRM systems

Scheduling tools

Email platforms

Job description

Nexora Talent is seeking a motivated Client Experience Coordinator to support client engagement and contribute to customer satisfaction initiatives. This role blends client support, coordination, and brand experience to ensure consistent, high-quality interactions.

You will manage communications, assist with experience-driven activities, and collaborate with internal teams to enhance engagement and retention across channels.