Client Experience & Engagement Coordinator

Nexora Talent; Jacksonville (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Flexible environment

Training & development opportunities

Collaborative team culture

Growth opportunities

Job summary

Nexora Talent seeks a motivated Client Experience Coordinator to support client engagement and ensure high-quality interactions across channels. You will assist in coordinating client-facing initiatives and respond to inquiries with professionalism.

Join a collaborative team and grow within client experience roles. The role offers a flexible environment and training opportunities to develop skills in communications, CRM usage, and outreach strategies.

Qualifications

• Excellent communication and interpersonal skills.
• Interest in client engagement, marketing, or customer experience.
• Strong organizational and multitasking abilities.
• Ability to work autonomously in a fast-paced environment.
• Basic proficiency with digital tools such as email platforms, CRM systems, and scheduling tools.

Responsibilities

• Support client engagement through effective communication and follow-up.
• Assist in coordinating client-facing initiatives and experience-driven activities.
• Provide timely responses to client inquiries via email, phone, and chat.
• Help maintain messaging consistency and client experience standards.
• Collaborate with internal teams to support ongoing engagement and retention efforts.
• Track client interactions and identify opportunities to improve satisfaction and outreach.

Skills

Communication skills

Interpersonal skills

Tools

CRM systems

Email platforms

Scheduling tools

Job description

Nexora Talent seeks a motivated Client Experience Coordinator to support client engagement and ensure high-quality interactions across channels. You will assist in coordinating client-facing initiatives and respond to inquiries with professionalism.

Join a collaborative team and grow within client experience roles. The role offers a flexible environment and training opportunities to develop skills in communications, CRM usage, and outreach strategies.