Client Experience Concierge – Real Estate Listings

Waldman & James Realty Group; Lake Oswego (OR); On-site; USD 42,000 - 66,000; Full time

Job summary

Waldman & James Realty Group is seeking a proactive, Oregon-licensed Client Services Coordinator to manage listing coordination from start to finish, support buyers and sellers, and deliver concierge-level service to clients.

The role focuses on listing prep, coordinating contractors, showings, inspections, and open houses, while maintaining close collaboration with lead agents and the transaction coordinator to ensure a seamless experience.

Qualifications

• Minimum 2 years of real estate experience, including listing coordination.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills, with a warm, client-facing presence.
• Familiarity with home features and design.
• Ability to manage multiple listings and client relationships simultaneously.
• Availability and willingness to work evenings and weekends as needed to accommodate showings, open houses, inspections, and time-sensitive listing needs.
• Familiarity with Microsoft Office Suite and Google Workspace.
• Experience with Brivity CRM or similar real estate CRM/MLS platforms preferred.
• Reliable transportation and willingness to travel to listings, showings, and inspections.

Responsibilities

• Manage listing coordination from intake through closing, tracking documents and deadlines.
• Coordinate pre-listing property prep including contractor scheduling.
• Coordinate photography, staging, signage, and listing materials.
• Input and maintain listing details in MLS and CRM systems.
• Schedule showings, open houses, and provide status reports to sellers.
• Provide support to lead agent and buyers/sellers throughout transaction.
• Show homes to buyers and host open houses.
• Sit for and coordinate home inspections.
• Gather and present vendor bids for repairs or other needs.
• Track transaction tasks with operations team.
• Meet contractors and prep homes for photos; handle logistics.
• Ensure smooth operations and client experience.

Skills

Real estate experience

Organizational skills

Written & verbal communication

Client-facing presence

Multi-listing management

Time management

Travel to listings

Education

Oregon Real Estate License

Tools

Brivity CRM

MLS platforms

Microsoft Office

Google Workspace

Job description

Waldman & James Realty Group is seeking a proactive, Oregon-licensed Client Services Coordinator to manage listing coordination from start to finish, support buyers and sellers, and deliver concierge-level service to clients.

The role focuses on listing prep, coordinating contractors, showings, inspections, and open houses, while maintaining close collaboration with lead agents and the transaction coordinator to ensure a seamless experience.