Client Experience Concierge – Front Desk & Studio Care

Barry; New York (NY); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Barry’s is seeking Client Specialists to be the first point of contact at our New York studios. You will assist clients with class selections, bookings, and questions while maintaining a pristine, welcoming environment.

This role also covers Fuel Bar duties, merchandise assistance, and studio upkeep. We value energetic, team-focused individuals who excel in hospitality and customer service, with the ability to work a flexible schedule including weekends and holidays.

Qualifications

• Strong hospitality skills aligned with Barry’s Mission, Vision and Values.
• Flexible schedule for full-time or part-time roles, including weekends.
• Must be 18 years or older.
• Excellent communication and interpersonal abilities.

Responsibilities

• Front Desk: greet clients, assist with class bookings, and maintain a welcoming studio environment.
• Fuel Bar: prepare protein smoothies, process orders, and keep the bar area clean and organized.
• Facility Maintenance: clean equipment and common areas to brand standards.
• Customer Service: uphold hospitality, manage client interactions, and participate in events.

Skills

Hospitality

Customer service

Communication

Teamwork

Sales awareness

Job description

Barry’s is seeking Client Specialists to be the first point of contact at our New York studios. You will assist clients with class selections, bookings, and questions while maintaining a pristine, welcoming environment.

This role also covers Fuel Bar duties, merchandise assistance, and studio upkeep. We value energetic, team-focused individuals who excel in hospitality and customer service, with the ability to work a flexible schedule including weekends and holidays.