Client Experience Concierge

USHEALTH Advisors; Florida; On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Paid training

Bonus opportunities

Mentorship

Team outings

Networking events

Recognition programs

Company events

Catered meals

Raffles & incentives

Job summary

USHEALTH Advisors is seeking a Client Experience Concierge to guide clients through enrollment and provide ongoing support. This 100% on-site role in Sunrise/Fort Lauderdale offers paid training, mentorship, and opportunities to grow with the team.

No prior health-insurance experience is required; we provide coaching, training, and ongoing mentorship. A customer-centric mindset and professional demeanor are essential for success in this role.

Qualifications

• No prior health industry experience required.
• Paid training, hands-on mentorship, and ongoing coaching provided.
• Strong communication and client-service mindset required.

Responsibilities

• Assist prospective and existing clients.
• Guide clients through enrollment and sales process.
• Answer questions and provide professional client support.
• Build and maintain long-term client relationships.
• Maintain accurate and organized client information.
• Work alongside the team to deliver a positive client experience.
• Demonstrate friendly, dependable, and professional conduct.
• Be organized and detail-oriented.
• Comfortable working directly with people.

Skills

People skills

Customer service

Relationship building

Job description

STOP: READ CAREFULLY BEFORE APPLYING. This is a 100% ON-SITE, IN-PERSON position at our Sunrise, FL office. There are NO remote, hybrid, or relocation options available. We are currently interviewing candidates who live in the Fort Lauderdale/Broward County area and can commute daily. If you are outside of South Florida, please do not apply.

Are you naturally good with people?

USHEALTH Advisors is looking for friendly, motivated professionals who enjoy building relationships, helping others, and creating a great client experience.

As a Client Experience Concierge, you’ll work with prospective and existing clients throughout the health coverage process, from answering questions and helping with enrollment to providing ongoing support.

You don’t need previous industry experience. We provide paid training, hands-on mentorship, and ongoing coaching.

What You’ll Do

• Assist prospective and existing clients
• Guide clients through the enrollment and sales process
• Answer questions and provide professional client support
• Build and maintain long-term client relationships
• Maintain accurate and organized client information
• Work alongside the team to deliver a positive client experience
• Friendly, dependable, and professional
• Organized and detail-oriented
• Comfortable working directly with people
• Motivated to learn and grow

What We Offer

• Paid training
• Monthly, quarterly, and yearly bonus opportunities
• Professional development and mentorship
• Team outings and networking events
• Recognition and achievement programs
• Company events, catered team meals, raffles, and incentives

This position is 100% IN-PERSON in Fort Lauderdale. It is not remote or hybrid. Candidates must be local to South Florida or able to commit to our Fort Lauderdale office daily.

If you’re looking for a place where you can develop professionally while working with people every day, we’d like to hear from you.