Guest Experience Planner

Travelwithsan; Austin (TX); On-site; USD 42,000 - 63,000; Full time

Job summary

Travelwithsan is seeking a personable Hospitality Experience Coordinator to assist clients with researching services, coordinating arrangements, and ensuring a smooth experience from the initial request through completion. This role suits someone who enjoys customer service, organization, research, and guiding clients through diverse options based on their needs, with clear communication throughout.

You will gather preferences, review confirmations for accuracy, and coordinate accommodations,

Qualifications

• Strong customer service orientation.
• Excellent organization and attention to detail.
• Experience researching services and coordinating arrangements.

Responsibilities

• Gather information about client preferences and requests
• Research accommodations, activities, transportation, and other available services
• Assist with coordinating reservations and related arrangements
• Communicate important information and updates to clients
• Review confirmations and details for accuracy

Skills

Personable

Detail oriented

Customer service

Organization

Research

Job description

Travelwithsan is seeking a personable Hospitality Experience Coordinator to assist clients with researching services, coordinating arrangements, and ensuring a smooth experience from the initial request through completion. This role suits someone who enjoys customer service, organization, research, and guiding clients through diverse options based on their needs, with clear communication throughout.

You will gather preferences, review confirmations for accuracy, and coordinate accommodations,