Client Experience Banker I

TD Bank Group; New York (NY); On-site; USD 32,000 - 41,000; Part time

Job summary

TD Bank Group in Fresh Meadows, NY seeks a part-time front-line Banking Associate to welcome clients, process everyday transactions, and deepen relationships. You will educate customers on products, guide them to self-serve options, and refer to specialists to help achieve financial goals while upholding risk and regulatory standards.

The role emphasizes excellent communication, organization, and the ability to work evenings, weekends, and holidays as scheduled.

Qualifications

• High school diploma or GED required.
• 1 year demonstrated experience working with clients (volunteering, education, military experience acceptable).
• Teller or cash-handling experience in a client-facing/financial institution preferred.
• Ability to work during operating hours, including evenings, weekends and holidays.
• Strong organizational skills to handle multiple tasks in a fast-paced environment.
• Excellent communication skills; ability to be concise, clear and consistent.

Responsibilities

• Orchestrates overall client experience by managing client flow and inquiries.
• Serves as hospitality ambassador, delivering consistent, relationship-driven service.
• Creates personalized, client-first interactions to establish trust.
• Balances client needs with policy adherence and risk awareness.
• Educates clients on banking products and digital capabilities; connects to specialists as needed.
• Advocates for clients with integrity and a long-term perspective.

Skills

Customer service

Cash handling

Communication

Organization

Education

High school diploma or GED

Notary License preferred

Tools

Microsoft Office

Job description

TD Bank Group in Fresh Meadows, NY seeks a part-time front-line Banking Associate to welcome clients, process everyday transactions, and deepen relationships. You will educate customers on products, guide them to self-serve options, and refer to specialists to help achieve financial goals while upholding risk and regulatory standards.

The role emphasizes excellent communication, organization, and the ability to work evenings, weekends, and holidays as scheduled.