Client Experience Banker

Bank of America; Chino (CA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

industry-leading benefits

paid time off

Job summary

Bank of America is recruiting for an in‑office role focused on engaging clients in the lobby, educating them on self‑service banking options, and accurately processing cash transactions. The position emphasizes building relationships, routing clients to solutions, and maintaining compliance with laws and bank guidelines.

You'll work in a dynamic environment, flexibly managing time and capacity, with opportunities to grow knowledge in small business, lending and investments, while delivering a

Qualifications

• Minimum education: High School Diploma or equivalent.
• Bachelor's Degree or related Associate’s Degree is desirable.
• Experience in financial services and sales is preferred.

Responsibilities

• Executes the bank's risk culture and aims for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to act in the client's and bank's best interest.

Skills

Adaptability

Customer Focus

Problem Solving

Relationship Building

Account Management

Client Solutions Advisory

Prospecting

Pipeline Management

Business Development

Referral Identification

Referral Management

Oral Communications

Business Acumen

Education

High School Diploma

Bachelor's Degree

Job description

Bank of America is recruiting for an in‑office role focused on engaging clients in the lobby, educating them on self‑service banking options, and accurately processing cash transactions. The position emphasizes building relationships, routing clients to solutions, and maintaining compliance with laws and bank guidelines.

You'll work in a dynamic environment, flexibly managing time and capacity, with opportunities to grow knowledge in small business, lending and investments, while delivering a