Client Experience Banker

Bank of America; Bethesda (MD); Vor Ort; USD 36.000 - 48.000; Vollzeit

Zusammenfassung

Bank of America in Bethesda is seeking a full-time lobby associate to educate clients and assist with self-service banking. You will process transactions, build relationships, and connect clients to appropriate solutions to help meet their financial goals.

The role requires a strong work ethic, excellent communication, and willingness to work weekends. You will operate ATM, online and mobile banking platforms and collaborate with branch teams to deliver outstanding client experiences.

Qualifikationen

• Enthusiastic, self‑starter with a strong work ethic and results focus.
• Ability to build relationships and collaborate with teammates and clients.
• Confident in educating clients on self‑service banking options.
• Adaptable to learn new information and technology platforms.
• Will­ing to work weekends or extended hours as needed.

Aufgaben

• Engage clients in the lobby to educate and assist with self‑service transactions.
• Process cash transactions accurately and efficiently.
• Build relationships to meet clients' financial needs and connect them to solutions.
• Manage center traffic, appointments, and outbound calls to deliver a great client experience.
• Adhere to all laws, regulations, and bank policies in daily activities.

Kenntnisse

Self-starter

Relationship building

Effective communication

Cash handling

Problem solving

Time management

Ausbildung

High School Diploma or GED

Bachelor's or Associate's in Business/Finance

Tools

ATM operations

Online/Mobile banking platforms

Jobbeschreibung

Bank of America in Bethesda is seeking a full-time lobby associate to educate clients and assist with self-service banking. You will process transactions, build relationships, and connect clients to appropriate solutions to help meet their financial goals.

The role requires a strong work ethic, excellent communication, and willingness to work weekends. You will operate ATM, online and mobile banking platforms and collaborate with branch teams to deliver outstanding client experiences.