Client Experience Architect – Gilbert (Hybrid)

Social Solutions Corp; Gilbert (AZ); Hybrid; USD 63,000 - 86,000; Full time

Benefits offered by this job

Generous PTO

Hybrid Gilbert office

Job summary

Social Solutions Corp in Gilbert, AZ is seeking a mid-level Concierge to handle detailed operational tasks and customer experience. The role offers a salary range of $63,000 to $86,000 with a hybrid Gilbert office and generous PTO, emphasizing growth and development.

The ideal candidate will document promptly, defend recommendations, and translate data into actionable insights while navigating work-life balance. Candidates should be willing to commute or work flexibly as needed.

Qualifications

• Candidates must document clearly and promptly.
• Ability to defend recommendations in front of stakeholders.
• Translate data findings into actionable insights.
• Strong critical thinking with balanced opinions on work-life balance.
• Willingness to commute to Gilbert, AZ or work flexibly as needed.

Responsibilities

• Earn trust to make team-level judgments without a committee.
• Maintain social solutions customer experience through work-life balance changes.
• Acknowledge mistakes and celebrate wins publicly and privately.
• Question briefs when they don't match reality.
• Maintain warm handoffs with Gilbert partners to ensure continuity.
• Favor builder-led fixes when data supports patience.
• Ensure compliance with company policies and AZ regulations.

Skills

Documentation

Defend recommendations

Data interpretation

Critical thinking

Work-Life Balance

Job description

Social Solutions Corp in Gilbert, AZ is seeking a mid-level Concierge to handle detailed operational tasks and customer experience. The role offers a salary range of $63,000 to $86,000 with a hybrid Gilbert office and generous PTO, emphasizing growth and development.

The ideal candidate will document promptly, defend recommendations, and translate data into actionable insights while navigating work-life balance. Candidates should be willing to commute or work flexibly as needed.