Client Excursion Services Attendant

NEPSE Trading; Northern (KY); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Training & development

Team culture

Job summary

NEPSE Trading is seeking a detail-oriented Reservations Coordinator to coordinate accommodations, activities, transportation, and event services for clients. This remote role emphasizes organization, clear communication, and independent work within a distributed team.

You will research options, confirm bookings, and maintain precise records while collaborating with colleagues in a fully remote environment. Training and ongoing development are provided to support success in this flexible role.

Qualifications

• Strong written and verbal English communication skills.
• Authorized to work in the US, UK, Mexico, Australia, or Spain.
• Reliable internet connection and smartphone (computer strongly recommended).
• Must be minimum of 18 years old.

Responsibilities

• Assist clients with coordinating personalized service arrangements
• Research and compare available options to meet client preferences
• Confirm reservations and ensure accuracy of details
• Provide clear, professional communication via email and phone
• Support updates, modifications, and service-related inquiries
• Maintain accurate records and documentation
• Complete required training and participate in team communications

Skills

English communication

Remote work

Job description

Role Overview

We are growing our team and are seeking applicants who thrive assisting clients and managing multiple responsibilities. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services. This opportunity is an ideal fit for those who are very organized, attentive to detail, communicate effectively, and are comfortable working independently in a remote environment while collaborating with a distributed team.

Key Responsibilities

• Assist clients with coordinating personalized service arrangements
• Research and compare available options to meet client preferences
• Confirm reservations and ensure accuracy of details
• Provide clear, professional communication via email and phone
• Support updates, modifications, and service-related inquiries
• Maintain accurate records and documentation
• Complete required training and participate in team communications

What We Offer

• 100% remote setting
• Flexible scheduling
• Ongoing training and professional development
• Collaborative and supportive team culture

Qualifications

• Authorized to work in the US, UK, Mexico, Australia, or Spain
• Strong written and verbal English communication skills
• Reliable internet connection and smartphone (computer strongly recommended)
• Must be minimum of 18 years old