Client Engineer

BlueCross BlueShield of Tennessee, Inc.; Chattanooga (TN); Remote; USD 90,000 - 120,000; Full time

Job summary

BlueCross BlueShield of Tennessee, Inc. is hiring a Client Engineer for the Digital WorkPlace Solutions team. You will deliver and support Windows 11 workloads, automate deployments, and help remediate workstation vulnerabilities across the enterprise.

Ideal candidates have hands-on Intune and Windows packaging experience, PowerShell scripting, and familiarity with AppLocker and related tools. The role requires collaboration and strong communication skills, with a remote‑first setup and on-site

Qualifications

• Bachelor's degree in Computer Information Systems or related field, or commensurate experience in a professional environment, required.
• Experience 3 years - Information Technology required.
• Knowledge of infrastructure technologies including workstations, networking, storage, virtualization and the integration between these systems.
• Excellent oral and written communication skills.
• Strong interpersonal and organizational skills.
• Proven decision making and problem solving skills.
• Excellent time and project management skills.
• Positive attitude, self-driven, engaging, proactive, results driven.

Responsibilities

• Analyzes, designs, develops, documents, and implements complex solutions for the end user computing systems.
• Provide highly available software distribution and patch management.
• Monitoring performance and maintaining system stability.
• Supporting and ensuring reliability of deployed technologies, systems and processes according to established procedures and industry best practices.
• Must be willing to adjust schedule to perform maintenance and upgrades outside of business hours and be part of an on‑call rotation.

Skills

Intune

PowerShell

PSADT

AdminStudio

App packaging

Windows 11 deployment

Automation scripting

Company Portal

Education

Bachelor's degree in Computer Information Systems

Tools

Patch My PC

Qualys

AppLocker

Nexthink

NinjaOne

Citrix XenApp

ServiceNow

ITIL certifications

Job description

We are hiring a Client Engineer to join our Digital WorkPlace Solutions team at BlueCross BlueShield of Tennessee! In this role, you’ll help deliver and support the laptop and Windows 365 services used by employees and contractors across the enterprise. You’ll assist with automated application deployments, develop software packages and deployment scripts, support Windows 11 environments, and help remediate workstation vulnerabilities. You’ll work with technologies such as Microsoft Intune, PowerShell, PSADT, AdminStudio, and Company Portal to create reliable deployments and troubleshoot issues, making this a great opportunity to directly influence the employee technology experience across the organization.

Ideal candidates for the role will have: Experience developing and deploying software packages for Windows 11 environments. Hands‑on experience with Microsoft Intune, including building application packages and troubleshooting deployments. Experience with PowerShell, PSADT, AdminStudio, and system scripting. Experience troubleshooting Windows 11, Intune, and Company Portal issues. Understanding of application packaging and automated software deployment.

Preferred qualifications: Experience with Patch My PC and vulnerability management tools such as Qualys. Knowledge of certificates, application signing, and Microsoft AppLocker. Experience managing Intune policies. Experience with Citrix XenApp or other application virtualization solutions. Experience with Nexthink or NinjaOne for remote desktop environments. Experience supporting developer communities. Experience with ServiceNow, change management, and ticketing. Scrum experience and/or relevant technical or ITIL certifications.

Job Responsibilities

• Analyzes, designs, develops, documents, and implements complex solutions for the end user computing systems.
• Provide highly available software distribution and patch management.
• Monitoring performance and maintaining system stability.
• Supporting and ensuring reliability of deployed technologies, systems and processes according to established procedures and industry best practices.
• Must be willing to adjust schedule to perform maintenance and upgrades outside of business hours and be part of an on‑call rotation.

Recruitment and Eligibility: Sponsorship is not available for this role.

Note: This is a remote, work‑from‑home position, but the final round of interviews will take place on‑site in our Chattanooga, TN HQ.

Job Qualifications

• Bachelors degree in Computer Information Systems or a related field, or commensurate experience in a professional environment, required.
• Experience 3 years - Experience in Information Technology required.
• Knowledge of infrastructure technologies including workstations, networking, storage, virtualization and the integration between these systems.
• Excellent oral and written communication skills.
• Strong interpersonal and organizational skills.
• Proven decision making and problem solving skills.
• Excellent time and project management skills.
• Positive attitude, self‑driven, engaging, proactive, results driven.

Number of Openings Available 1

Worker Type: Employee

Company: BCBST BlueCross BlueShield of Tennessee, Inc.

BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.

BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity.

All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered.

No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.

As Tennessee's largest health benefit plan company, we've been helping Tennesseans find their own unique paths to good health since 1945. More than that, we're your neighbors and friends – fellow Tennesseans with deep roots of caring tradition, a focused approach to physical, financial and community good health for today, and a bright outlook for an even healthier tomorrow.

At BCBST, we empower our employees to thrive both independently and collaboratively, creating a collective impact on the lives of our members.

We seek talented individuals who excel in a team environment, share responsibility, and embrace accountability.

We're also seeking candidates who are proficient in the Microsoft Office suite, including Microsoft Teams, organized, and capable of managing multiple assignments or projects simultaneously.

Additional, strong interpersonal abilities along with strong oral and written communication skills are important across all roles at BCBST.

We foster a culture where innovation is encouraged.

That includes using AI enabled tools responsibly to support everyday work — guided by proven workflows, templates, and policies.

As roles become more advanced, we expect employees to leverage AI more broadly to transform how we serve members.

BCBST is a remote‑first organization with many employees working primarily from their homes. Each position within the company is classified as either fully remote, partially remote, or office based.

BCBST hires employees for remote positions from across the U.S. with the exception of the following states: California, Massachusetts, New Hampshire, New Jersey, and New York.

Applicants living in these states may move to an approved state prior to starting a position with BCBST at their own expense.

If the position requires the individual to reside in Chattanooga, TN, they may be eligible for relocation assistance.