Client Engagement Senior Coordinator

Sidley Austin; Houston (TX); Hybrid; USD 65,000 - 75,000; Full time

Job summary

Sidley Austin LLP is seeking a Client Engagement Senior Coordinator to support a range of office, regional, and firmwide marketing and client engagement initiatives. This role collaborates with lawyers and marketing colleagues to coordinate events, content, and communications across the office and region.

The role requires strong organizational and writing skills, plus experience with InterAction, Salesforce, and Foundation to track activities and ROI.

Qualifications

• Bachelor's degree from an accredited university.
• Minimum 2 years in marketing, business development, program planning, or related field.
• Excellent writing and proofreading skills.
• Proficiency in Microsoft Office and Outlook.

Responsibilities

• Plan and execute firm-sponsored and hosted client events.
• Identify event and sponsorship opportunities aligned with offices and industries.
• Create invitations in collaboration with the design team; manage registrations.
• Coordinate production of event materials and post-event debriefs with stakeholders.
• Define event metrics to measure ROI.
• Liaise with lawyers to produce and distribute marketing content and announcements.
• Support inclusion programs through office/regional marketing initiatives.
• Leverage CRM and marketing tools to document activity.

Skills

Organizational skills

Attention to detail

Judgment

Interpersonal communication

Relationship building

Analytical thinking

Team collaboration

Discretion/confidentiality

Pressure tolerance

Multitasking

Education

Bachelor's degree

Tools

InterAction

Salesforce

Foundation

Microsoft Office

Outlook

Job description

The Client Engagement Senior Coordinator is a key team member within the Marketing Department. The Senior Coordinator supports a range of office, regional and firmwide marketing and client engagement initiatives designed to elevate the Firm's profile and help lawyers connect with clients, as described below. They take an active role in learning about the service offering, lawyers, and clients of the office/region, and work closely with colleagues across offices and functions to coordinate a range of integrated marketing efforts.

Duties and Responsibilities:

• Works with lawyers and marketing colleagues to plan and execute Firm sponsored and hosted client events:
• Identifies event and sponsorship opportunities aligned with the Firm's office/regional practices and industries
• Develops appropriate invitation lists and seeks relevant approvals
• Creates invitations in collaboration with the design team, distributes invitations, and processes registrations
• Coordinates the production of event materials
• Coordinates pre-event planning and post-event debrief meetings with stakeholders
• Defines event metrics to measure ROI
• Supports office/regional client entertainment activities, including management of the Firm's ticket assets and allocation system:
• Acts as primary contact for all regional sports and event ticket requests
• Works with the BD and Marketing team and office/regional leadership to identify appropriate business development use of firm tickets
• Leverages the use of the firm's ticket database to maintain accurate records of all ticket usage and works with the accounting department to appropriately document ticket expenses
• Tracks ticket usage and prepared utilization reports
• Assists with drafting and reviewing lawyer biographies for Sidley.com
• Liaises with lawyers to produce and distribute internal and external marketing communications, including new lawyer announcements and newsletters
• Drafts regional news announcements and other content for the intranet, website, and social media platforms
• Helps identify relevant speaking and other credentialing opportunities for office/regional lawyers and assists in the production of required materials
• Assists in the planning and execution of office/regional marketing initiatives and events that further the Inclusion programs
• Leverages firm technology such as SalesForce (campaign and project management), InterAction (contact relationship management), and Foundation (experience management) to document and track marketing activity
• Collaborates with the Creative team to produce marketing materials related to sponsorships and advertisements
• Assists in the selection, procurement, inventory, and distribution of firm promotional items for marketing activities
• Performs research and data collection on clients and contacts, industries, and competitors, as requested
• Assists in training lawyers and professional staff on InterAction, LinkedIn, and other marketing related tools
• Supports special projects as requested by Marketing Department management and regional lawyers

Education and Experience:

Required:

• A Bachelor's degree from an accredited university
• A minimum of two (2) years of marketing, business development, program planning, and/or other relevant experience
• Excellent writing and proofreading skills
• Proficiency in Microsoft Office and Outlook

Preferred:

• Marketing or business development experience in a law firm or other professional services organization
• Working knowledge of customer relationship, pipeline, and experience management databases such as InterAction, Salesforce, and/or Foundation
• Familiarity with relevant company/market research tools, as well as law firm rankings, awards, and league table publications

Other Skills and Abilities:

The following will also be required of the successful candidate:

• Strong organizational skills
• Strong attention to detail
• Good judgment
• Strong interpersonal communication skills
• Superior relationship building skills
• Strong analytical and problem-solving skills
• Able to work harmoniously and effectively with others
• Able to preserve confidentiality and exercise discretion
• Able to work under pressure
• Able to manage multiple projects with competing deadlines and priorities

#LI-GK1

#LI-Hybrid

The target salary range for this role is:

$65,000 - $75,000 if located in Texas

Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits.

To perform this job successfully, an individual must be able to perform the Duties and Responsibilities above satisfactorily and meet the requirements. The requirements listed above are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email [e-mail] (current employees should contact Human Resources).

Sidley Austin LLP is an Equal Opportunity Employer.