Client Engagement Senior Coordinator

Sidley Austin (FL) LLP; Miami (FL); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Bonus eligibility

Comprehensive benefits

Job summary

Sidley Austin LLP is seeking a Client Engagement Senior Coordinator within the Marketing Department in Florida. The role supports a range of marketing and client engagement initiatives to elevate the Firm’s profile and help lawyers connect with clients.

You will collaborate with lawyers and marketing colleagues to plan events, manage guest lists, confer with design teams, and track ROI, while leveraging tools like Salesforce and InterAction to document activities and outcomes.

Qualifications

• Bachelor's degree required and strong writing abilities.
• Minimum 2 years marketing, business development, or program planning experience.
• Experience with law firm or professional services marketing a plus.

Responsibilities

• Plan and execute Firm-sponsored and hosted client events.
• Identify event opportunities aligned with practices and industries.
• Create invitations, manage registrations, and coordinate materials.

Skills

Strong organizational skills

Excellent writing

Interpersonal communication

Multitasking

Education

Bachelor's degree from an accredited university

2+ years marketing/business development/program planning experience

Tools

InterAction

Salesforce

Foundation

Job description

The Client Engagement Senior Coordinator is a key team member within the Marketing Department. The Senior Coordinator supports a range of office, regional and firmwide marketing and client engagement initiatives designed to elevate the Firm’s profile and help lawyers connect with clients, as described below. They take an active role in learning about the service offering, lawyers, and clients of the office/region, and work closely with colleagues across offices and functions to coordinate a range of integrated marketing efforts.

Duties and Responsibilities:

• Works with lawyers and marketing colleagues to plan and execute Firm sponsored and hosted client events:
• Identifies event and sponsorship opportunities aligned with the Firm’s office/regional practices and industries
• Develops appropriate invitation lists and seeks relevant approvals
• Creates invitations in collaboration with the design team, distributes invitations, and processes registrations
• Coordinates the production of event materials
• Coordinates pre-event planning and post-event debrief meetings with stakeholders
• Defines event metrics to measure ROI
• Supports office/regional client entertainment activities, including management of the Firm’s ticket assets and allocation system:
  • Acts as primary contact for all regional sports and event ticket requests
  • Works with the BD and Marketing team and office/regional leadership to identify appropriate business development use of firm tickets
  • Leverages the use of the firm’s ticket database to maintain accurate records of all ticket usage and works with the accounting department to appropriately document ticket expenses
  • Tracks ticket usage and prepared utilization reports
• Assists with drafting and reviewing lawyer biographies for Sidley.com
• Liaises with lawyers to produce and distribute internal and external marketing communications, including new lawyer announcements and newsletters
• Drafts regional news announcements and other content for the intranet, website, and social media platforms
• Helps identify relevant speaking and other credentialing opportunities for office/regional lawyers and assists in the production of required materials
• Assists in the planning and execution of office/regional marketing initiatives and events that further the Inclusion programs
• Leverages firm technology such as SalesForce (campaign and project management), InterAction (contact relationship management), and Foundation (experience management) to document and track marketing activity
• Collaborates with the Creative team to produce marketing materials related to sponsorships and advertisements
• Assists in the selection, procurement, inventory, and distribution of firm promotional items for marketing activities
• Performs research and data collection on clients and contacts, industries, and competitors, as requested
• Assists in training lawyers and professional staff on InterAction, LinkedIn, and other marketing related tools
• Supports special projects as requested by Marketing Department management and regional lawyers

Education and Experience:

• Required:
  • A Bachelor's degree from an accredited university
  • A minimum of two (2) years of marketing, business development, program planning, and/or other relevant experience
  • Excellent writing and proofreading skills
  • Proficiency in Microsoft Office and Outlook
• Preferred:
  • Marketing or business development experience in a law firm or other professional services organization
  • Working knowledge of customer relationship, pipeline, and experience management databases such as InterAction, Salesforce, and/or Foundation
  • Familiarity with relevant company/market research tools, as well as law firm rankings, awards, and league table publications

Other Skills and Abilities:

• Strong organizational skills
• Strong attention to detail
• Good judgment
• Strong interpersonal communication skills
• Superior relationship building skills
• Strong analytical and problem-solving skills
• Able to work harmoniously and effectively with others
• Able to preserve confidentiality and exercise discretion
• Able to work under pressure
• Able to manage multiple projects with competing deadlines and priorities

The target salary range for this role is: $65,000 - $75,000 if located in Florida. Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits.

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email [e-mail] (current employees should contact Human Resources).

Sidley Austin LLP is an Equal Opportunity Employer.

Sidley is an elite global law firm with a known reputation of deploying innovative strategies to achieve powerful results. Business professionals are essential to the firm’s ability to deliver the highest quality legal services to our clients. We are always looking for talented, motivated individuals who thrive in a performance-driven culture to join our team.

Sidley employs approximately 2,300 lawyers working with our clients in complex transactional, restructuring, crisis management, investigation, regulatory, and litigation matters. Our 160 years of perspective and reach are truly global, supported by 21 offices strategically situated in key commercial, regulatory, and financial centers across the world. Our lawyers and business professionals, fluent in more than 75 languages, possess the cultural awareness and cross-border legal acumen needed to bring clarity to a dynamic business landscape.