Client Engagement Specialist

Sidley Austin (CA) LLP; San Francisco (CA); Hybrid; USD 97,000 - 115,000; Full time

Benefits offered by this job

Bonus eligibility

Benefits package

Hybrid work

Job summary

Sidley Austin LLP is seeking a Client Engagement Specialist in San Francisco to lead marketing programs for clients and prospects, acting as the events and sponsorships lead. The role collaborates with BD and marketing to drive regional initiatives and client relationship growth across the firm.

The position requires five years of marketing/digital skills and two years of events leadership in professional services, with strong writing and CRM proficiency.

Qualifications

• Bachelor’s degree required.
• Minimum five (5) years of professional marketing, business development, or related experience.
• Minimum two (2) years’ experience planning and leading events in a professional services environment.
• Proficiency in Microsoft Office and Outlook.
• Excellent writing and proofreading skills.

Responsibilities

• Develops, plans, leads, and executes Firm-sponsored programs for clients.
• Serves as the marketing lead for events and sponsorships.
• Creates event plans and manages critical dates and timelines.
• Drafts and manages internal and external communications for the program.
• Collaborates on event logistics, guest lists, speaker prep, materials, and site management.
• Supports client entertainment activities and ticket assets management.
• Coordinates production and distribution of legal updates and readership reports.
• Helps manage the office marketing budget and analyzes ROI.
• Maintains engagement with the Firm’s CRM to connect lawyers, clients, and contacts.
• Identifies credentialing opportunities for lawyers and creates supporting materials.

Skills

Marketing strategy

Event planning

Client relationships

External communications

CRM tools

Microsoft Office

Proofreading

Social media

Education

Bachelor's degree

Tools

Vuture

Salesforce

InterAction

Job description

The Client Engagement Specialist is a key team member within the Marketing Department. The Specialist plans and manages a range of marketing activities for the office/region that elevate the profile of the Firm in the market, create opportunities for lawyers to connect and build relationships with clients and prospective clients, and support the business development objectives of the practices in the office/region. The role requires the development of strong and effective working relationships within the Marketing Department, as well as with other administrative departments and lawyers, to ensure the success of our regional marketing initiatives.

Essential Duties and Responsibilities

• Develops, plans, leads, and executes Firm-sponsored programs for current and prospective clients
• Serving as the marketing lead for events and sponsorships
• Creating event plans and managing critical dates and timelines
• Drafting and managing internal and external communications related to the program, including coordinating with the Digital Marketing team on postings to the Firm’s website and social media channels
• Collaborating with other Client Engagement team members and relevant practice/industry BD and Marketing liaisons on event logistics, including invitations, strategic development of guest lists, speaker invitations and prep, handout materials, nametags, site management, visual presentations, and follow-up
• Supports the office/region’s client entertainment activities, including management of the Firm’s ticket assets and allocation system
• Coordinates the production and distribution of various legal updates sent to clients, including formatting documents for print, web, and email, obtaining appropriate approvals from lawyers and colleagues, posting to the website and other databases, and creating post-distribution readership reports
• Helps prepare and manage the office marketing budget; tracks and analyzes office/regional initiatives, evaluating the ROI of activities to recommend and plan future efforts
• Supports the maintenance of and engagement with the Firm’s CRM system in the office/region, and leverages the system to connect lawyers, clients, and other contacts
• Identifies, tracks, and secures relevant speaking and other credentialing opportunities for lawyers in the office/region; creates relevant materials to support those efforts
• Assists in the onboarding and integration of new lawyers and lateral partners
• Assists in the development and execution of lawyer workshops on developing a professional biography and LinkedIn profile
• Works on special projects as requested by the Client Engagement Manager and office leadership

Education and/or Experience

Required:

• A Bachelor’s degree from an accredited university
• A minimum of five (5) years of professional marketing, business development, or other relevant experience
• A minimum of two (2) years’ experience planning and leading events in a professional services environment
• Proficiency in Microsoft Office and Outlook
• Excellent writing and proofreading skills

Preferred:

• Strong understanding of social media platforms and digital marketing
• Advanced knowledge of marketing databases and technologies to track, maintain, and disseminate content, such as Vuture, SalesForce, and InterAction
• Solid understanding of the competitive landscape in the local/regional market

Other Skills and Abilities

• Strong organizational skills
• Strong attention to detail
• Good judgment
• Strong interpersonal communication skills
• Strong analytical and problem solving skills
• Able to work harmoniously and effectively with others
• Able to preserve confidentiality and exercise discretion
• Able to work under pressure
• Able to manage multiple projects with competing deadlines and priorities

#LI-MR1 #LI-Hybrid

Target Salary

The target salary range for this role is: $97,000 - $115,000 if located in California. Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate.

Benefits

Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits.

To perform this job successfully, an individual must be able to perform the Duties and Responsibilities above satisfactorily and meet the requirements. The requirements listed above are representative of the minimum knowledge, skill, and/or ability required.

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email [e-mail] (current employees should contact Human Resources).

Sidley Austin LLP is an Equal Opportunity Employer. Sidley is an elite global law firm with a known reputation of deploying innovative strategies to achieve powerful results. Business professionals are essential to the firm’s ability to deliver the highest quality legal services to our clients. We are always looking for talented, motivated individuals who thrive in a performance‑driven culture to join our team.

Sidley employs approximately 2,300 lawyers working with our clients in complex transactional, restructuring, crisis management, investigation, regulatory, and litigation matters. Our 160 years of perspective and reach are truly global, supported by 21 offices strategically situated in key commercial, regulatory, and financial centers across the world. Our lawyers and business professionals, fluent in more than 75 languages, possess the cultural awareness and cross‑border legal acumen needed to bring clarity to a dynamic business landscape.