Client Engagement & Crisis Support Specialist

Avenues Recovery; Baton Rouge (LA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

401K with employer match

Medical Insurance

Dental

Vision

Accident

Critical Illness

Hospital Indemnity

Voluntary Short-Term Disability

Voluntary Long-Term Disability

Employer-Paid Life and AD&D

Lifetime Benefit Term Insurance with L

Legal Coverage

Pet Insurance

Identity Theft Protection

Employee Assistance Program

FSA Medical

Dependent Care FSA

HRSA student loan repayment

Job summary

Avenues Recovery Center is hiring a Recovery Client Engagement Specialist to connect with clients, build trusting relationships, and guide them toward treatment in a compassionate, structured setting.

The role emphasizes crisis intervention, group facilitation, staff collaboration, and meticulous documentation of client interactions to support individualized care plans. A supportive, values-driven workplace culture is offered.

Qualifications

• High School Diploma or GED preferred.
• one-year experience in treatment industry preferred.
• If in recovery, a min. one-year period of sustained sobriety is required.
• Excellent interpersonal and oral/written communication skills.
• Strong organizational and administrative skills.
• Natural leadership abilities.

Responsibilities

• Engage directly with clients, developing relationships and securing commitment to treatment.
• Conduct client crisis interventions as needed to prevent leaving treatment AMA.
• Facilitate group occasionally to maintain understanding of community needs and challenges.
• Collaborate with, direct and train client support staff in crisis intervention and safe supervision.
• Record all client interactions, reports, observations, and interventions in client charts.

Skills

Client engagement

Crisis intervention

Relationship building

Record keeping

Leadership

Organization

Education

High School Diploma or GED

Job description

Avenues Recovery Center is hiring a Recovery Client Engagement Specialist to connect with clients, build trusting relationships, and guide them toward treatment in a compassionate, structured setting.

The role emphasizes crisis intervention, group facilitation, staff collaboration, and meticulous documentation of client interactions to support individualized care plans. A supportive, values-driven workplace culture is offered.