Client-Driven Commercial Insurance Manager

The Jonus Group; Happy Valley (OR); On-site; USD 65,000 - 110,000; Full time

Benefits offered by this job

401(k) plan

Paid time off

Professional development opportunities

Job summary

The Jonus Group is seeking a detail-oriented Commercial Insurance Account Manager to oversee and coordinate commercial accounts and foster strong client relationships. This role emphasizes delivering tailored insurance solutions and exceptional service to meet client needs.

You will manage policy changes, renewals, claims, and carrier negotiations while maintaining accurate CRM records and staying current on industry regulations.

Qualifications

• Proven experience as an Account Manager, ideally in the commercial insurance sector.
• Thorough understanding of commercial insurance practices, policies, and coverage options.
• Excellent interpersonal and communication skills with the ability to develop and maintain strong client relationships.
• High level of organizational and time-management skills.
• Proficiency with CRM platforms and Microsoft Office tools (Word, Excel, PowerPoint, Outlook).
• Acumen for analyzing client needs and crafting tailored insurance solutions.
• Strong negotiation and problem‑solving abilities.
• Detail-oriented and proactive with a focus on accuracy and client satisfaction.
• Holds an active P&C (Property and Casualty) insurance license.
• Passionate about continuous skill development and industry knowledge.

Responsibilities

• Act as the primary contact for assigned commercial insurance accounts, ensuring consistent client satisfaction.
• Assess client business needs, present policy options, and recommend appropriate insurance solutions.
• Handle daily account operations, including policy changes, renewals, and claims management.
• Identify potential risks for clients and provide strategic recommendations for coverage.
• Partner with insurance carriers to negotiate terms and resolve underwriting concerns.
• Maintain precise and up-to-date records of all client interactions in the CRM system.
• Review insurance policies to ensure coverage aligns with client requirements and expectations.
• Build and strengthen relationships with clients, carriers, and internal teams.
• Stay informed on industry trends, regulatory developments, and compliance standards to optimize offerings for clients.

Skills

Account management

CRM

Communication

Negotiation

Time management

Detail orientation

P&C license

Client relationships

Problem solving

Tools

CRM software

Microsoft Office

Job description

The Jonus Group is seeking a detail-oriented Commercial Insurance Account Manager to oversee and coordinate commercial accounts and foster strong client relationships. This role emphasizes delivering tailored insurance solutions and exceptional service to meet client needs.

You will manage policy changes, renewals, claims, and carrier negotiations while maintaining accurate CRM records and staying current on industry regulations.