Client Director - Retail Analytics

NielsenIQ; United States; Remote; USD 110,000 - 148,000; Full time

Job summary

A leading consumer intelligence company is seeking a Client Director for their Retail Analytics team to drive strategic initiatives for major retail clients. This remote role demands strong analytical skills, team leadership, and the ability to communicate effectively with clients. Ideal candidates should have extensive experience in CPG and market research, expertise in analytics, and a collegiate degree.

Benefits

Health insurance

Flexible work environment

Parental leave

Education support

401(k) with company matching

Paid time off and holidays

Qualifications

• 8+ years in CPG, CPG Retail, or market research.
• 2+ years managing and leading teams.
• Expertise in price optimization and demand forecasting.

Responsibilities

• Lead a high-performing team for strategic client solutions.
• Present actionable insights to senior-level clients.
• Manage renewal processes and upsell for portfolio.

Skills

Analytic skills

Communication skills

Relationship management

Influencing skills

Education

BA/BS

Master's preferred

Tools

SQL

Python

Databricks

Job description

Company Description

R24_0011775

At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth. We are looking to add a Client Director to our Retail Analytics team.

The Retail Analytics team works face-to-face with the largest retail players, using NIQ solutions to help answer questions such as, what is the right assortment to carry and how to optimize pricing & promotional strategies. Every day brings a new challenge when working in this fast-paced retail environment supporting merchandise analytics solutions & services.

Remote based role based in the US. Candidates must be physically located within the US.

Job Description

As a Client Director, you will lead a team that identifies and crafts business-issue solutions by working collaboratively with Commercial Retail teams across the assigned portfolio of clients. Deliver value to clients through NIQ’s world-class merchandising analytics product solutions. Typical client engagements require you and your team members to lead meetings to help scope creative solutions to business issues, manage the completion of projects, and deliver analytics insights through storytelling. You and your team will bridge the "language gap" between clients, sales, client service, and technical aspects of our operation.

Responsibilities:

• Leading a high-performing team responsible for delivering solutions and creating integrated analyses supporting clients' strategic initiatives.
• Present analyses to senior-level client contacts with actionable insights and recommendations.
• Proactively provide subject matter expertise on our products and the merchandising analytics domain to support strategic client business issues including Pricing, Promotion, Assortment, etc.
• Lead a bespoke Data Science team to deliver innovative analyses and solutions to unique client problems.
• Maintain and build productive relationships with key client contacts.
• Collaborate with other NIQ Retail Analytics teams to develop tools and identify revenue opportunities outside of contracted services.
• Manage renewal processes, upsell & cross-sell for your portfolio, including P&L management, negotiations, and selling.

Qualifications:

• 8+ years in the Consumer-Packaged Goods (CPG), CPG Retail, or market research industry.
• 2+ years managing, mentoring, and leading teams.
• Strong analytic skills with the ability to apply products to business issues.
• Experience managing end-to-end projects from approach to insights delivery.
• Excellent communication skills, both written and verbal.
• Proven ability to build and maintain relationships with stakeholders and senior leadership.
• Skilled at influencing and collaborating cross-functionally.
• BA/BS required, Master’s preferred; background in Math, Statistics, Economics, Finance, or Computer Science preferred.
• Expertise in price optimization, promotional planning, demand forecasting, geospatial analytics, A/B testing, planogram analytics, personalization, and customer loyalty analytics preferred.
• Experience with SQL, Databricks, Python strongly preferred.
• Intermediate proficiency in financial & contract management preferred.

#LI-Remote

Additional Information

This role offers a competitive salary, ranging from $110,000 to $148,000, depending on experience and location. It may include performance-based bonuses. Benefits include health insurance, flexible work environment, parental leave, education support, and more.

US Benefits

• Comprehensive healthcare (medical, Rx, dental, vision).
• Flexible spending and HSA accounts.
• Life and AD&D insurance.
• 401(k) with company matching.
• Disability insurance.
• Tuition Reimbursement.
• Paid time off and holidays.
• Flexible work environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee Assistance Program.

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering comprehensive insights and analytics. In 2023, NIQ merged with GfK, expanding our global reach. We operate in over 100 markets, covering more than 90% of the global population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ values diversity and inclusion, reflecting the communities we serve. We are an Equal Opportunity Employer, committed to non-discrimination across all protected classes. Learn more at Diversity & Inclusion.