Client Director - Retail Analytics

Davita Inc.; Chicago (IL); Remote; USD 110,000 - 148,000; Full time

Job summary

A leading consumer intelligence company is seeking a Client Director to lead a high-performing team within the Retail Analytics sector. This remote role requires extensive experience in consumer-packed goods and market research, strong analytical aptitude, and the ability to drive client engagement and deliver actionable insights.

Benefits

Flexible working environment

Comprehensive healthcare plan

401(k) retirement plan

Discretionary paid time off program

Tuition Reimbursement

Qualifications

• 8+ years' experience in the CPG, CPG Retail, and/or market research.
• 2+ years' experience in managing and leading associates.
• Proven ability to deliver impactful presentations.

Responsibilities

• Lead a high-performing team delivering solutions for clients.
• Create integrated analyses supporting strategic initiatives.
• Manage renewal processes and upsell opportunities.

Skills

Analytic aptitude

Strong communication skills

Relationship building

Education

BA/BS

Master's preferred

Tools

SQL

Python

Job description

Company Description

R24_0011775

At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth.We are looking to add a Client Director to our Retail Analytics team.

The Retail Analytics team works face-to-face with the largest retail players, using NIQ solutions to help answer questions such as, what is the right assortment to carry and how to optimize pricing & promotional strategies. Every day brings a new challenge when working in this fast-paced retail environment supporting merchandise analytics solutions & services.

Remote based role based in the US. Candidates must be physically located within the US.

Job Description

As a Client Director, you will lead a team that identifies and crafts business-issue solutions by working collaboratively with Commercial Retail teams across the assigned portfolio of clients. Deliver value to clients through NIQ's world class merchandising analytics product solutions. Typical client engagements require you and your team members to lead meetings to help scope creative solutions to business issues, manage the completion of projects, and deliver analytics-insights through storytelling. You and your team will bridge the "language gap" between clients, sales, client service, and technical aspects of our operation.

Responsibilities:

• Leading a high-performing team who is responsible for delivering our solutions, and creating integrated analyses in support of client's strategic initiatives.
• Present analyses to senior-levelclient contacts with actionable insights and recommendations for the client's business.
• Proactively provide subject matter expertise on our products and the merchandising analytics domain to clients in support of strategic client business issues including Pricing, Promotion, Assortment and other merchandising analytics domains.
• Lead a bespoke Data Science team to deliver innovative analyses and solutions to unique client problems.
• Maintain and build productive business relationships with key client contacts.
• Work collaboratively with other NIQ Retail Analytics teams, including the Sales, Implementation, & Operations teams, to further develop existing tools and identify revenue opportunities outside of contracted services.
• Manage renewal processes, upsell & cross-selling for your portfolio of clients in a "farming" capacity; inclusive but not limited to P&L management, agreement drafting, negotiations, & selling.

Qualifications

• 8+ years' experience in the Consumer-Packaged Goods (CPG), CPG Retail, and/or market research industry required.
• 2+ years' experience in directly managing, mentoring, and leading associates.
• Strong analytic aptitude with the ability to apply analytic products to CPG/CPG Retail industry business issues.
• Successfully manage end-to projects, from approach/design to delivery of insights.
• Excellent communication skills, both written and verbal, with the ability to deliver impactful client presentations.
• Proven ability to build and maintain strong working relationships with key stakeholders and senior leadership (VP level and above), both internally and externally.
• Skilled at influencing and collaborating with cross-functional teams.
• Strong sense of urgency and accountability to drive client outcomes while managing multiple priorities.
• BA/BS required, Master's preferred.Math, Statistics, Economics, Finance or Computer Science background preferred.
• Expert proficiency in base price optimization, promotional planning, promotional effectiveness, markdown optimization, assortment & space optimization, supply-chain, demand forecasting, geospatial analytics, A/B testing, planogram analytics, personalization and customer loyalty analytics preferred.
• Experience in database analytics and direct experience using SQL, Databricks, Python strongly preferred
• Intermediate proficiency in financial & contract management preferred.

#LI-Remote

Additional Information

This role has a market-competitive salary with an anticipated base compensation of $110,000 - $148,000. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include a flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support, and more.

US Benefits

• Comprehensive healthcare plan (medical, Rx, dental, and vision).
• Flexible spending accounts and a Health Savings Account (including company contributions).
• Life and AD&D insurance.
• 401(k) retirement plan including company matching contributions.
• Disability insurance.
• Tuition Reimbursement.
• Discretionary paid time off program and 11 paid holidays.
• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center:https://nielseniq.com/global/en/news-center/diversity-inclusion