Client Director

Tecknoworks; United States; On-site; USD 220,000 - 360,000; Full time

Job summary

Tecknoworks is a global technology consulting company. You will own the client experience end to end, designing the engagement in pre-sales and leading delivery with day-to-day PM.

You will own engagement P&L, account growth, and senior client relationships at all levels, with half of time spent on billable engagements. Leadership is field-based; you lead in front of clients and teams, write change requests, and remain at the table during engagement challenges.

Qualifications

• 10+ years running complex client engagements in services or consulting.
• Engagements in EUR 1M+ scale; senior tier around EUR 5M+.
• Ability to design engagements in pre-sales and manage delivery end-to-end.
• Strong leadership and client relationship skills at C-level.
• Proficiency with AI tools to enhance research and drafting.
• PM experience and capacity to build a PM cohort.

Responsibilities

• Engagement design and pre-sales support in the client journey.
• Delivery end-to-end and day-to-day project management on engagements.
• Weekly status, risk and issue management, and stakeholder communication.
• Engagement P&L, budget, margin and billing accuracy.
• Maintain client experience, NPS and senior client relationships.
• Account growth: renewals, expansions and cross-sell in partnership with Sales.
• Change request management and scope discipline.

Skills

Client management

Pre-sales design

Project management

P&L ownership

Stakeholder communication

AI tools

Leadership

Tools

AI tools

Job description

Tecknoworks is a global technology consulting company. At our core, we embody values that define who we are and how we operate. We are curious, continuously seeking to expand our understanding and question conventional wisdom. Fearlessness drives us, propelling us to take daring steps to achieve significant outcomes. Our aspiration to be inspiring motivates us to consistently reach for our personal and collective best, setting an example for ourselves and those we interact with. Collaboration is our strength, capitalizing on the diverse brilliance within our team. Our commitment knows no bounds; we consistently go the extra mile to ensure enduring positive effects for our clients.

Role Overview

The Client Partner owns the client experience end to end. You design the engagement in pre-sales, building “how it lands" half of every proposal. You run delivery and carry day-to-day project management yourself. You own engagement P&L, account growth, and the senior relationship with the client at every level of their organization. Practice or Project Leads own the technical "what." You own how the work lands, so the client wants to do more with us. Half your time is billable; on engagements you lead directly. The role is billed on every new engagement.

Leadership here is field leadership. You lead in front of the client and alongside the team. You’re in the daily standup. You’re on the steering committee. You write the change request yourself and walk it through. You don’t delegate the hard client conversation; you have it. When the engagement is in trouble, you’re at the table the day it starts. AI sits in service of your judgment, never the other way around. We need your intelligence, creativity, and instincts to push every account toward more revenue and a stronger client relationship.

Time allocation: 50% billable engagement delivery and client work 25% pre-sales engagement design 15% account growth and renewals 10% admin

Key Responsibilities

• Engagement design and client inspiration in pre-sales (the "how it lands" half of every proposal)
• Delivery execution end to end on every assigned account, including day-to-day project management; this is the 50% billable half of the job
• Weekly status, risk and issue management, and stakeholder communication at the engagement level
• Engagement P&L, budget, margin, and billing accuracy
• Client experience, NPS, and the senior client relationship across executive, management, and operating levels
• Account growth: expansion ideas, renewals, managed services conversion, and cross-practice cross-sell, in partnership with Sales
• Change request management and scope discipline

Core Competencies

• 10+ years running complex client engagements in services or consulting at the EUR 1M+ scale. Senior tier: EUR 5M+ with marquee fixed-fee experience.
• You’ve turned an engagement around. You walked into something on fire, made the hard calls, and walked back to green. You can describe exactly what you did and why.
• You build the playbook while you run the work. The next person to do your job inherits something better than what you found.
• You walk into a C-level meeting prepared and walk out with the room’s attention. The next morning you walk into the standup and run it.
• You read code well enough to spot a bad estimate before it leaves the room.
• You use AI tools every day to move faster on research, drafts, status, and pattern matching. You don’t use them to replace your judgment. Your thinking is the asset we’re hiring.
• You carry day-to-day PM yourself today. As Tecknoworks scales, you’ll build a PM cohort under you.
• You push for the resources your engagement needs without making enemies of the people who guard them.

Ready to lead, inspire, and win? Step into a high-impact role where you shape solutions, influence clients at the highest level, and build the teams that make it all happen.