Client Development Executive

millerknoll; Washington (District of Columbia); On-site; USD 95,000 - 140,000; Full time

Job summary

MillerKnoll is seeking a Client Development Executive to drive revenue by winning large new customers in designated regional markets. You will act as the primary contact, diagnose needs, and coordinate resources to deliver world-class solutions.

In this role you will manage the end-to-end sales process with major accounts, build senior-level relationships, forecast activity in Salesforce, and align cross-functional teams to win and expand strategic opportunities across MillerKnoll’s portfolio.

Qualifications

• Bachelor's degree in Marketing, Business Administration or related field preferred.
• 3+ years of experience of successful contract or capital goods selling experience.
• Demonstrated passion for the sales process with an understanding of selling foundations and proven ability to actively seek new opportunities.
• Advanced selling skills: qualify prospects, lead generation, new business development, account penetration, strategic selling, negotiation and contracts.
• Innovative, self-starter with professional conduct to gain confidence from clients and MillerKnoll.
• Proven ability to build relationships with senior decision-makers and win major accounts.
• Able to work in a fast-paced environment and travel as needed.

Responsibilities

• Actively find and generate new business in your assigned market/region, focused on large potential customers.
• Serve as the initial key contact with new large customers and establish relationships with decision-makers.
• Work with these large customers to diagnose needs and propose/deliver world class solutions.
• Manage the first sale/project from start to finish including sales strategy for the account and coordination of necessary resources.
• Identify opportunities to 'take' large customer sales from our competitors where possible.
• Develop strong relationships across MillerKnoll internal teams to provide sales support for these accounts to achieve desired results.
• Enable a smooth transition to an appropriate sales role within the region to maintain the account and preserve ongoing customer relationship.
• Maintains Salesforce (CRM) information so the RSD can accurately complete monthly forecasts of expected sales volume, by account, by product line.
• Maintain up-to-date client information, provides reports as requested, to ensure we identify our top customers and how we're performing with them.

Skills

New business

Account selling

Lead generation

Negotiation

Relationship building

Sales strategy

Prospecting

Presentation skills

Communication

Closing

Cross-functional

Travel ready

Market expansion

Education

Bachelor's degree in Marketing, Business Administration or related field

Tools

Salesforce CRM

Job description

Why join us?

Our purpose is design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

The goal of the Client Development Executive is to drive revenue for their market by identifying and securing new large customers that are competitively-held in large regional markets.

The Client Development Executive serves as the key point person to achieve the overall MillerKnoll objective of unlocking new business with large, important customers.

Inside the Job

Your day-to-day work will involve:

• Actively find and generate new business in your assigned market/region, particularly focused on large potential customers/business
• Serve as the initial key contact with new large customers in your market and establish strong relationships with decision-makers within these companies.
• Work with these large customers to discover, diagnose, and solidify their needs and propose/deliver world class solutions.
• Manage the first sale/project with these large account from start to finish including formulation of sales strategy for the account and coordination of necessary resources.
• Identify opportunities to 'take' large customer sales from our competitors where possible
• Develop strong relationships across MillerKnoll internal teams to provide sales support for these accounts to achieve desired results.
• Enable a smooth transition to an appropriate sales role within the region to maintain the account and preserve the ongoing customer relationship, once the relationship is firm and headed for longer-term results
• Maintains Salesforce (CRM) information so the RSD can accurately complete monthly forecasts of expected sales volume, by account, by product line.
• Maintain up-to-date client information, provides reports as requested, to ensure we identify our top customers and how we're performing with them

What You Bring

• Bachelor's degree in Marketing, Business Administration or related field preferred.
• 3+ years of experience of successful contract or capital goods selling experience, preferably including experience developing new business
• Demonstrated passion for the sales process with an understanding of selling foundations and proven ability to actively seek new opportunities, calculate risks and commit to action.
• Advanced selling skills, e.g. qualify prospects, lead generation, new business development, account penetration, strategic selling, conceptual selling, issues-based selling, consultative selling, negotiation and contracts (closing).
• Innovative, self-starter with the self- confidence and ability to represent MillerKnoll in a professional, ethical manner to gain a high level of confidence.
• Proven success at quickly building mutually beneficial relationships with customers/partners and ability to establish relationships at the senior decision‑making levels within an organization.
• Ability to work in a fast‑paced, changing environment, at all levels of the organization.
• Excellent verbal, written and interpersonal communication ability with strong emphasis on listening.
• Demonstrated high personal performance standards, the desire and ability to continuously learn and must be results‑oriented.
• Demonstrated high‑level of financial and business acumen.
• Thorough knowledge of MillerKnoll products, services and culture, as well as the ability to distinguish MillerKnoll products/services from the competition.
• Ability to travel and perform other job duties as needed.

Our Values

• Our values speak to our shared beliefs. They describe how we live our purpose through the way we lead, the way we see one another, and the way we approach our work.
• We are difference‑makers reflects our commitments to creating places that matter, to being a good neighbor in our communities, and to using business as a force for good.
• We are all extraordinary is our statement about the worth of individuals and our commitment to help everyone reach their full potential.
• We are better together demonstrates how challenging one another, making room for everyone, and working and winning as one makes us stronger.

Who We Hire?

• Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities.

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