Client Development and Alumni Relations Coordinator

Seyfarth Shaw LLP; Boston (MA); On-site; USD 77,000 - 79,000; Full time

Benefits offered by this job

Paid time off

Medical/dental/vision insurance

401(k)

Job summary

Seyfarth Shaw LLP is seeking a Client Development & Alumni Relations Coordinator to advance growth initiatives and alumni engagement. You will work with the Senior Director of Marketing and the Director of Alumni Relations to develop and execute programs that strengthen client relationships.

In this role you will manage communications, events, data analysis, and CRM data integrity, collaborating across offices to drive strategic opportunities for the firm.

Qualifications

• Bachelor's degree required.
• Minimum of 2 years in business development, marketing, alumni relations, journalism, or related field.
• Strong written and oral communication with AP style familiarity.

Responsibilities

• Support client engagement and alumni relations strategies aligned with firm goals.
• Prepare client and stakeholder presentations, event invitations, alumni newsletters, and internal communications.
• Coordinate client and alumni events including dinners, roundtables, and engagement opportunities.
• Maintain and validate alumni data in the CRM InterAction; ensure data integrity.

Skills

Business development

Analytical skills

Organizational skills

Writing & editing

Data analysis

InterAction CRM

Vuture email marketing

PeoplePath

Social media

Team collaboration

Education

Bachelor's degree

Tools

InterAction CRM

Vuture

PeoplePath

Job description

Why Seyfarth

At Seyfarth, we understand that great people are the key to our success, and we provide the opportunities to match. If you join us, you’ll work with state-of-the-art technology in a friendly and professional environment, and we will continue to invest in your professional development. If you want the freedom to grow at a firm that is invested in your future, keep reading.

The Opportunity

As a Client Development & Alumni Relations Coordinator, you are responsible for supporting and advancing the firm’s strategic growth initiatives, client development programs, and alumni relations efforts. You will work closely with the Senior Director of Marketing and Business Development and the Director of Alumni Relations; you will play an active role in developing and executing initiatives that strengthen client relationships and deepen alumni engagement.

The Day-To-Day

On Any Given Day, You Will

• Support client engagement, strategic growth initiatives, and alumni relations strategies that align with the firm’s goals and objectives.
• Develop and prepare client and stakeholder presentations, event invitations, alumni newsletters, and internal communications.
• Coordinate and execute client and alumni events, including social events, client dinners, roundtables, and other engagement opportunities.
• Assist in enhancing the attorney off-boarding process by tracking departures, ensuring accurate data collection, identify trends, and developing recommendations for responsive programming.
• Maintain and validate alumni contact data in the firm’s CRM platform, InterAction, ensuring data integrity and accessibility.
• Analyze alumni data to provide actionable intelligence and insights for attorneys, practices groups, offices, and marketing and business development teams.
• Track metrics and prepare reports, surveys, including identification of key themes, opportunities, and benchmarks to support ROI results.
• Serve as a knowledgeable internal resource for alumni data and information, supporting the identification of business development, recruiting and other strategic opportunities.
• Collaborate with Marketing and Business Development team members to execute alumni outreach initiatives, including regional and global events, internal and external communications, campaigns and social media.
• Assist in the creation of internal and external marketing materials that clearly articulate the program’s value proposition, benefits and goals.
• Oversee the alumni portal, including overall functionality, content creation, and ongoing enhancements to ensure it serves as a valuable resource for both internal and external audiences.

You Have

• Bachelor’s degree required
• Minimum of 2 years of experience in business development, marketing, alumni relations, journalism or a related field, preferably in a law firm or professional services organization
• Strong analytical skills and keen attention to detail
• Excellent organizational, time, and project management skills with the ability to manage multiple priorities, adapt to shifting demands, and deliver solutions in a professional and flexible manner.
• Outstanding written and oral communication skills, including strong writing and editing abilities, familiarity with AP style guidelines, adherence to firm style standards, and ability to communicate effectively and tactfully with individuals at all levels within and outside of the firm
• Proficiency in data manipulation and analysis, including advanced Excel skills.
• Familiarity with CRM platforms (i.e. InterAction), email marketing systems (i.e. Vuture) and alumni management systems (i.e. PeoplePath) preferred.
• Social media savvy with an understanding of platform strategy and content engagement.
• Ability to work independently and collaboratively with colleagues located in different offices
• Confident and approachable manner when communicating with firm leadership and senior stakeholders at the firm
• Proactive mindset with a desire to seek out, develop, and share insights and analysis beyond what is directly requested.
• Creative problem-solver who collaborates effectively and works towards the firm’s goals
• Energetic, highly-motivated, and service orientation with a commitment to continuous improvement.
• Strong initiative with the ability to set priorities and see projects through to completion
• Ability to establish effective working relationships with colleagues, alumni, clients, vendors and others outside the firm
• Poise, tact and professionalism in all internal and external interactions
• Commitment to ongoing professional growth and development
• Flexibility to work extended hours as needed to fulfill role responsibilities

What We Provide

Seyfarth provides competitive salary and benefits at all levels, and our culture embraces the entrepreneurial spirit of its professionals like no other firm. Our professional staff are a collaborative team, helping to define the unique client experience offered by the firm. We understand that it takes more than attorneys to build a successful legal practice; everyone participates in our commitment to excellence.

More About Seyfarth

With approximately 1,000 lawyers across 19 offices, Seyfarth Shaw LLP provides advisory, litigation, and transactional legal services to clients worldwide. Learn more about The Seyfarth Experience at www.seyfarth.com/careers/.

Seyfarth Shaw is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, change of sex or transgender status, genetic information or any other basis protected by federal, state or local law.

Location Specific Language

Boston: The full-time salary range for this role is $77,000 to $79,000 annually, which is based on a 35-hour work week.

Chicago: The full-time salary range for this role is $63,000 to $71,000 annually, which is based on a 35-hour work week.

New York: The full-time salary range for this role is $75,000 to $78,000 annually, which is based on a 35-hour work week.

This is the lowest to highest salary we in good faith believe we would pay for this role in the locations listed above at the time of this posting. An employee’s pay within the salary range will be based on numerous factors including, but not limited to, relevant education, qualifications, experience, skills, geographical location and business or organizational needs. This job is also eligible for an annual merit increase and bonus pay.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, and 401(k).

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