Client Delivery Lead – Consulting Ops & Salesforce

PYA P C; Charlotte (NC); On-site; USD 65,000 - 95,000; Full time

Job summary

PYA is seeking a Client Delivery Coordinator to support its Consulting Department in a fast-paced, professional services environment. You will streamline administration and production workflows, coordinate client deliverables, and design templates to improve project planning and reporting.

Strong communication and organizational skills are essential to ensure client satisfaction and on-time delivery. Ideal candidates have 3+ years of administrative or coordination experience, proficiency with

Qualifications

• 3+ years of administrative or client support experience.
• Ability to lead cross-functional processes and drive results independently.
• Proficiency in Microsoft Word and Excel; Salesforce experience preferred.
• Polished professionalism and strong written/verbal communication.
• Ability to manage multiple tasks and meet deadlines.

Responsibilities

• Own and streamline administrative and production processes for consulting deliverables.
• Manage and optimize new project set-up and other firm processes in Salesforce.
• Coordinate and oversee client workflow from production to delivery of reports.
• Design and implement tools, templates, and processes to improve planning.
• Communicate solutions ensuring high client satisfaction.
• Lead Salesforce initiatives and support firm-wide operations.

Skills

Administrative experience

Cross-functional coordination

Exceptional communication

Detail oriented

Project coordination

Stakeholder influence

Tools

Microsoft Word

Microsoft Excel

Salesforce

Job description

PYA is seeking a Client Delivery Coordinator to support its Consulting Department in a fast-paced, professional services environment. You will streamline administration and production workflows, coordinate client deliverables, and design templates to improve project planning and reporting.

Strong communication and organizational skills are essential to ensure client satisfaction and on-time delivery. Ideal candidates have 3+ years of administrative or coordination experience, proficiency with