Client Delegation Trainer

Tier1usa; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

Athena is seeking a Client Delegation Trainer to enhance executive leadership through effective delegation strategies. This role involves delivering tailored training and developing resources to help clients fully leverage their Executive Assistant relationships and improve productivity. The ideal candidate will have a strong background in training with an emphasis on building practical processes and frameworks.

Qualifications

• 4+ years in client-facing training roles.
• Experience with creating training documents and playbooks.
• Ability to adapt to changing client needs.

Responsibilities

• Deliver tailored training programs on delegation.
• Evaluate and enhance clients' existing tools and workflows.
• Facilitate 1:1 and group enablement sessions for clients.

Skills

Building processes

Client engagement

Training facilitation

Analytical thinking

Communication skills

Education

Bachelor's degree in Psychology or Business

Tools

Notion

ClickUp

Trello

Asana

Job description

At Athena, we empower possibility through transformative delegation. True leaders reflect on what they want in life and map out the path to get there. Athena is the path. We offer rigorously tested delegation coaching technology and an exceptional Philippines-based EA to keep our driven clients moving forward. The result is 10x more leverage, more time, and more impact in work and life. With 2,500+ successful EA placements, we help ambitious leaders reach their most audacious goals.

The Role

The Client Delegation Trainer at Athena transforms how executives lead by teaching them the art and science of delegation, in turn helping them maximize their most valuable resource: time. In this contributor role, you'll deliver tailored training programs that translate Athena's proprietary delegation methodology into tactical client solutions and measurable partnership outcomes. Working with leaders across various industries and partnership stages, you'll help clients optimize their Executive Assistant relationships, elevate their productivity systems, and achieve unprecedented leverage in both their personal and professional lives.

Key Responsibilities

Lead transformative 1:1 and group enablement sessions that help clients adopt delegation tools and workflows - adapting delivery style to each audience’s role, maturity, and change-readiness.

Co-create and iterate on practical delegation frameworks, curriculum, and training collateral, that transform complex concepts into step-by-step rollout plans that clients can implement immediately.

Test and refine training approaches, channels and content to maximize client engagement, satisfaction, and retention.

Help define and track success metrics to measure delegation growth, celebrating client progress against established baselines.

Collaborate with cross-functional teams to align training priorities with company-wide goals,and feed client insights back into product and process design.

Evaluate clients' existing tools and workflows - recommend and help implement targeted improvements that accelerate delegation and collaboration.

Drive internal process building - document playbooks, stand up new enablement tools and coach peers - bringing a “builder’s” mindset to a growing team.

Stay current on emerging productivity tools & trends, change-management practices, adult-learning research so our training programs remain innovative and effective.

Key Stakeholders

VP, Delegation Experience

Chief Delegation Officer

Client Strategy & Client Engagement teams

Delegation Training & Delegation Experience teams

Core Requirements & Qualifications

Track record of building and refining processes, playbooks and tooling from scratch - startup, entrepreneurial, or operational experience strongly preferred

4+ years in client-facing training, enablement or implementation roles with a focus on changing core behaviors and/or habits

Proven ability to facilitate inclusive, high-energy training sessions that move learners from concept to confident execution in a fast-paced, remote-first environment

Expert at translating theoretical frameworks into actionable strategies, real-world examples, and step by step guidance tailored to the needs and context of each audience

Strong executive presence and communication skills with the ability to establish credibility and rapport with an established clientele (founders, leaders, investors, etc.)

Empathetic, systems-minded problem-solver who balances analytical thinking with genuine human connection

Self-directed “builder-trainer” who thrives on ambiguity, prioritizes autonomously, and delivers reliable follow-through

Adaptable and responsive - able to pivot quickly as client needs and priorities shift while keeping sight of strategic objectives

Proficient with modern productivity and collaboration tools (Notion, ClickUp, Trello, Asana, etc.)

Bachelor's degree or equivalent practical experience in a related field such as, Psychology, Business; certifications in coaching, training or change management are a plus

Equal Opportunity Employer: At Athena, we are deeply committed to fostering an inclusive and diverse workplace environment. We believe that diversity enriches our organization, enhances creativity, and drives innovation. We are dedicated to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable laws. We strive to create an environment where everyone feels valued, respected, and empowered to contribute their unique perspectives and talents. We actively promote diversity and inclusion through our hiring practices, employee development initiatives, and company culture, recognizing that it is essential for our success as a company and as a community.

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