Meeting Air Coordinator (MAC)/Group Air

Bcd-e53600d2; United States; Remote; USD 54,000 - 68,000; Full time

Benefits offered by this job

Flexible hours

Remote work opportunities

60 days Work From Anywhere

Career growth opportunities

Travel industry perks

Job summary

BCD Travel is seeking a Meeting Air Coordinator (MAC)/Group Air to join our US-based operations with virtual options. You will book and ticket airline reservations for program participants, guide clients on our services, qualify requests, support event managers to ensure seamless meeting outcomes.

You will work with GDS Sabre, Concur, and CVENT, maintain SOPs, meet SLAs, and provide travel offers within budget.

Qualifications

• Travel agency experience with GDS Sabre knowledge.
• Meeting air coordination experience.
• Experience working in a team environment preferred.
• Proficiency in Microsoft Office software (Word, Excel, Outlook).
• Demonstrated excellent professional customer service and problem resolution skills.
• Strong verbal and written communication skills in English.
• Working knowledge of database systems will be a plus.

Responsibilities

• Serve as main contact within the operations team for all participant services related to an event.
• Support online registration via CVENT with online bookings via Concur.
• Use the appropriate the BCD tools, GDS and systems to complete requests.
• Demonstrate knowledge of airline supplier rules, including airline contracts held by client or BCD.
• Complete assigned work to meet SLAs on all assigned accounts.
• Work within customer budgetary guidelines and advise Attendee Services Coordinator of any concerns.
• Provide travel offers and general travel advice to travelers.
• Update Standard Operations Procedures (SOPs) as needed.

Skills

GDS Sabre knowledge

Meeting air coordination experience

Team environment experience

Microsoft Office (Word, Excel, Outlook

Customer service

Verbal and written English

Database knowledge

Tools

GDS systems

Job description

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Meeting Air Coordinator (MAC)/Group Air

Date: Oct 29, 2026

Location: US, Virtual, NOAM

Shape what's next with BCD

Full time, United States

In this role, you will be responsible for booking and/or ticketing airline reservations as requested by our client's program participants. You will provide guidance to our client on our services and qualifying all meeting requests, support services to event manager and Meeting Planners, and assist as needed to ensure the successful completion of meeting and or event.

What You'll Do

• Serve as main contact within the operations team for all participant services related to an event
• Support online registration via CVENT with online bookings via Concur
• Use the appropriate the BCD tools, GDS and systems to complete requests,
• Demonstrate knowledge of airline supplier rules, including airline contracts held by client or BCD
• Complete assigned work to meet SLAs on all assigned accounts
• Work within customer budgetary guidelines and advise Attendee Services Coordinator of any concerns
• Provide travel offers and general travel advice to travelers
• Update Standard Operations Procedures (SOPs) as needed

What You'll Bring

• Travel agency experience with GDS Sabre knowledge
• Meeting air coordination experience
• Experience working in a team environment preferred
• Proficiency in Microsoft Office software (Word, Excel, Outlook)
• Demonstrated excellent professional customer service and problem resolution skills
• Strong verbal and written communication skills in English
• Working knowledge of database systems will be a plus

Why you’ll love working here

Join a global industry leader where curiosity drives innovation, growth is continuous, and every voice matters. At BCD, you'll have the freedom to make an impact, the support to develop your potential, and the opportunity to help shape the future of travel.

Meet BCD

BCD Travel creates connections that move people and ideas forward. Through open technology and trusted human expertise, we help companies and people navigate change, simplify complexity and make confident decisions about how and when they travel. Our intuitive digital experiences for every stakeholder power journeys that fuel success and drive progress. With 15,000+ dedicated team members serving clients in 170+ countries, BCD is shaping a more sustainable future for business travel. Industry-leading meetings and events management and a global consultancy complete our suite of solutions and services. In 2025, BCD achieved $24.4 billion in sales. For more information, visit www.bcdtravel.com .

Flexible working hours and work-from-home or remote opportunities

Opportunities to grow your skillset and career

Work at the forefront of travel technology and help shape the future of business travel

Generous vacation days so you can rest and recharge

A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools

Travel industry professional perks and discounts

An inclusive work environment where diversity is celebrated

Work From Anywhere opportunity for 60 days per year

At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Meeting Air Coordinator is between $54,000 and $68,000. The actual pay depends on your skills, qualifications, experience and geographical location.

This position requires flexibility regarding work schedules. Assignments may include day, evening, overnight, weekend, and holiday shifts as determined by business needs. While the company will comply with applicable laws regarding reasonable accommodations, candidates should understand that preferred schedules and ongoing shift modifications may not be available.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [e-mail].