Client Coordinator Lead

Tandy Therapy, LLC; Post Falls (ID); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health insurance stipend

SIMPLE IRA with employer match

Paid time off

Paid holidays

Continuing education opportunities

Family-focused team culture

Advancement opportunities

Job summary

Tandy Therapy LLC is seeking a Client Coordinator Lead in Post Falls, ID for a full-time role. You will lead the front office, oversee scheduling, referrals, patient intake, and customer service while mentoring the Client Coordinator team.

You'll build relationships with families and referral partners, improve clinic systems, and support community outreach. The ideal candidate is organized, compassionate, and values helping children live their best lives.

Qualifications

• Customer service and communication skills are essential.
• Strong organization and multitasking abilities.
• Leadership experience or desire to grow into a leadership role.
• Experience in healthcare, scheduling, or customer service preferred.

Responsibilities

• Lead and support our Client Coordinator team
• Keep therapist schedules full and organized
• Coordinate referrals, evaluations, and patient scheduling
• Build relationships with families and referral partners
• Improve clinic systems and workflows
• Support community outreach and growth initiatives

Skills

Customer service

Communication

Organization

Multitasking

Leadership

Positive attitude

Problem solving

Job description

Tandy Therapy LLC Client Coordinator Lead Post Falls, ID·Full time Company website

Lead with purpose. Help families. Make a difference every day. At Tandy Therapy, we believe every child deserves the opportunity to live their best life. We're looking for a motivated, organized, and compassionate Client Coordinator Lead to lead our front office team and create an exceptional experience for the families we serve. As the face of our clinic, you'll oversee scheduling, referrals, patient intake, customer service, and daily clinic operations while mentoring our Client Coordinator team. If you thrive in a fast-paced environment, love building relationships, and enjoy keeping things organized, we'd love to meet you!

About Tandy Therapy LLC

Tandy Therapy's mission is to help families within the community live their best lives!

Description

Full-Time | $20–$22/hour + Performance Bonuses + Benefits

Lead with purpose. Help families. Make a difference every day.

At Tandy Therapy, we believe every child deserves the opportunity to live their best life. We're looking for a motivated, organized, and compassionate Client Coordinator Lead to lead our front office team and create an exceptional experience for the families we serve.

As the face of our clinic, you'll oversee scheduling, referrals, patient intake, customer service, and daily clinic operations while mentoring our Client Coordinator team. If you thrive in a fast-paced environment, love building relationships, and enjoy keeping things organized, we'd love to meet you!

What You'll Do

• Lead and support our Client Coordinator team
• Keep therapist schedules full and organized
• Coordinate referrals, evaluations, and patient scheduling
• Build relationships with families and referral partners
• Improve clinic systems and workflows
• Support community outreach and growth initiatives

What We're Looking For

• Exceptional customer service and communication skills
• Strong organizational and multitasking abilities
• Leadership experience or the desire to grow into a leadership role
• Positive attitude and a solutions-focused mindset
• Experience in healthcare, scheduling, or customer service preferred

What We Offer

• Full-time position
• $20–$22/hour
• Monthly performance bonus opportunities
• Health insurance stipend
• SIMPLE IRA with employer match
• Paid time off and paid holidays
• Continuing education and professional development opportunities
• Supportive, family-focused team culture
• Opportunities for advancement within a growing pediatric therapy practice

If you're passionate about helping others, love staying organized, and want to make a meaningful impact on children and families every day, we'd love to hear from you.