Client Coordinator / Client Manager (Multiple Openings)

Assetlines; Springfield (IL); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

On-site role

Career growth

Paid time off

Training & development

Job summary

AssetLines Management is seeking a Client Coordinator / Client Manager for our Springfield, IL on-site office. This full-time role focuses on managing day-to-day client communications, ensuring requirements are met and delivering exceptional service.

The ideal candidate has strong interpersonal skills and excellent written English. You will act as the primary liaison between AssetLines and assigned clients, review requests, track progress, prepare reports, and collaborate with operations and

Qualifications

• Bachelor’s degree preferred; high school diploma or equivalent acceptable.
• Strong written and spoken English.
• Experience in client services or account management preferred.
• Excellent communication and organizational skills.
• Ability to manage multiple accounts in a deadline-driven environment.
• Proficiency with Microsoft Office and client-facing software.
• Customer-first attitude with professional demeanor.

Responsibilities

• Serve as the main liaison between AssetLines and assigned clients.
• Manage day-to-day client communications and ensure requirements are met.
• Review client requests and ensure accurate task assignment.
• Track progress, resolve issues and meet deadlines.
• Prepare client reports, summaries, and presentations.
• Collaborate with operations and vendor teams to meet client expectations.
• Provide recommendations to management to improve client satisfaction.
• Identify opportunities to expand services and strengthen partnerships.

Skills

Client management

Account management

Communication

Organizational skills

Written English

Education

Bachelor’s degree preferred

High school diploma or equivalent

Tools

Microsoft Office

CRM software

Job description

Company: AssetLines Management
Location: 2501 Chatham Rd Suite N, Springfield, IL 62704
Application Deadline: Open until filled – Applications are reviewed on a rolling basis.

About Us

AssetLines Management is an innovative property services company providing nationwide support for residential and commercial properties. We are redefining how clients experience property preservation and management by combining efficiency, professionalism and forward-thinking solutions.

Position Summary

We are seeking a Client Coordinator / Client Manager to serve as the primary point of contact for our clients. This role is responsible for managing day-to-day communication, ensuring client requirements are met and delivering exceptional customer service. The ideal candidate will have strong interpersonal skills, excellent written English and the ability to balance multiple client accounts in a fast-paced environment.

This is a full-time, on-site role based in Springfield, IL, offering professional growth opportunities within a supportive and expanding company.

Key Responsibilities

• Act as the main liaison between AssetLines and assigned clients
• Maintain strong, professional relationships through regular communication and updates
• Review and interpret client requests, ensuring accuracy in task assignment and follow-through
• Track project progress, resolve issues and ensure deadlines are met
• Prepare reports, summaries and presentations for clients as needed
• Collaborate with operations and vendor teams to ensure client expectations are met or exceeded
• Provide recommendations to management on ways to enhance client satisfaction and account performance
• Identify opportunities to expand services and strengthen long-term partnerships

Qualifications

• Bachelor’s degree preferred; high school diploma or equivalent required
• Strong command of written and spoken English
• Prior experience in client services, account management or related roles preferred
• Excellent communication, problem-solving and organizational skills
• Ability to manage multiple accounts and priorities in a deadline-driven environment
• Proficiency with Microsoft Office and ability to adapt to client-facing software tools
• Professional demeanor and a customer-first attitude

What We Offer

• Competitive compensation based on experience
• Full-time, on-site role with career advancement opportunities
• Professional work environment with supportive leadership
• Training and development to help you succeed
• Paid time off and other benefits (discussed during the hiring process)