Client Coordinator - Business Insurance

Marsh McLennan Agency; Minneapolis (MN); Hybrid; USD 36,000 - 66,000; Full time

Benefits offered by this job

Hybrid work

Tuition reimbursement

401K savings

Health and welfare benefits

Employee assistance programs

Job summary

Marsh McLennan Agency is hiring a Client Coordinator for the Business Insurance team in Minneapolis, MN. You will support the client service group with billing and processing for new and renewal clients, performing critical daily servicing tasks with both independent and team-based work.

The role requires a high school diploma and 1+ year of customer service experience, along with strong organizational skills, excellent communication, and proficiency in Microsoft Office.

Qualifications

• High school diploma or equivalent required.
• 1+ years of customer service experience.
• Excellent written and verbal communication; strong time management and organizational skills.

Responsibilities

• Assist client service team with billing and processing of new and renewal clients.
• Handle daily servicing tasks for a designated team or book of business.
• Demonstrate ability to work independently and in a team.

Skills

Customer service

MS Office

Time management

Communication

Detail oriented

Working under pressure

Education

High school diploma or equivalent

College degree (preferred)

Tools

Microsoft Office

Job description

Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Coordinator at MMA.

Client Coordinator – Business Insurance

Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH).

A day in the life.

As our Client Coordinator on the Business Insurance team, you’ll provide assistance to the client service team members in the billing and processing of new and renewal clients. This role is responsible for a variety of daily servicing tasks in support of a designated team or book of business. The ability to work independently and in a team is critical to this role.

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

• High school diploma or equivalent, required.
• 1+ years of experience working in customer service
• Must be detailed with excellent organizational and time management skills.
• Good interpersonal skills and a high sense of urgency.
• Excellent written and verbal communication.
• Proficiency in Microsoft office applications required.
• Must have the ability to work under pressure and multi-task.

These additional qualifications are a plus, but not required to apply:

• Prior commercial insurance experience
• Property/Casualty License
• College degree

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable Benefits.

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid work
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at MMA, check out our website or flip through our recruiting brochure .

Follow us on social media to meet our colleagues and see what makes us tick:

• Instagram
• Facebook
• X
• LinkedIn

Who You Are Is Who We Are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

#MMAUMW

#MMABI

The applicable base salary range for this role is $35,600 to $66,200.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case‑by‑case basis. In addition to the base salary, this position may be eligible for performance‑based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.