Client Coordinator

A-Line Staffing Solutions LLC; Winslows (MA); Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) match

Job summary

A-Line Staffing Solutions LLC is seeking a Client Coordinator in Norwood, MA. This remote position follows a 11:00 a.m.–7:30 p.m. or 12:00 p.m.–8:30 p.m.

ET schedule, with no travel required. You will respond to inquiries, enter and retrieve client information, and coordinate with providers while maintaining HIPAA compliance and exacting data standards. Responsibilities include archiving cases, verifying client details, and updating records in our systems.

Qualifications

• Handles client inquiries and data entry with accuracy.
• Maintains client confidentiality and HIPAA compliance.
• Follows established guidelines for records management.

Responsibilities

• Respond promptly to inquiries regarding questions, report status, concerns, and information requests.
• Enter and retrieve client or claimant information using appropriate systems and databases.
• Contact providers for assignments and update database records.
• File and archive open and closed cases.
• Verify client information and document client-specific guidelines in the system.
• Coordinate with team members to address questions, document activities, and return cases promptly.
• Perform clerical duties, including typing, filing, emailing, proofreading, call routing, and complaint resolution.

Skills

Communication

Data entry

Attention to detail

HIPAA compliance

Tools

Database systems

Job description

Job Title: Client Coordinator

Address: Norwood, MA

Job Description

• Respond promptly to inquiries regarding questions, report status, concerns, and information requests.
• Enter and retrieve client or claimant information using appropriate systems and databases.
• Contact providers for assignments and update database records.
• File and archive open and closed cases.
• Verify client information and document client-specific guidelines in the system.
• Coordinate with team members to address questions, document activities, and return cases promptly.
• Perform clerical duties, including typing, filing, emailing, proofreading, call routing, and complaint resolution.

Critical Information

Remote position. Work schedule: 11:00 a.m.–7:30 p.m. or 12:00 p.m.–8:30 p.m. Eastern Time. No travel required. Must adhere to HIPAA regulations, confidentiality requirements, and applicable state and federal safety and legal regulations.

Benefits

• Benefits are available to full-time employees after 90 days of employment.
• A 401(k) with company match is available after 1 year of service.

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