Client Coordinator

Lakefield Veterinary Group; Spokane (WA); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Health insurance

Dental insurance

Vision insurance

Life insurance

401k

Team member discounts

CE

Wellness support

Uniform allowance

Job summary

Indian Trail Animal Hospital in Spokane, WA is seeking a Client Coordinator to greet clients, escort patients, and keep the reception area welcoming and organized. You will work closely with the team to manage exam room flow and patient timing, ensuring a smooth daily schedule.

The role emphasizes friendly customer service, strong communication, and attention to hygiene and room readiness, with benefits listed in the job description.

Qualifications

• High school diploma completed.
• On-the-job training provided.

Responsibilities

• Greet clients and make them feel welcome.
• Escort clients and patients to exam rooms.
• Weigh pets on the correct scale and assist with room hygiene.
• Keep reception and exam areas clean and organized.
• Communicate with assistants/technicians about patient flow.

Skills

Greet clients

Friendly demeanor

Communication skills

Time management

Education

High school diploma

Job description

Indian Trail Animal Hospital - Spokane, Washington

Client Coordinators are known as our front office liaison. They help facilitate the front office. Client Coordinators are responsible for greeting clients and making them feel welcomed. Client Coordinators must be personable with the clients. Must always smile and maintain an even, friendly demeanor, while on the job. Client Coordinators must escort clients and patients to clean, empty exam, free of persistent, offensive odors. Accurately weigh the pet on the correct scale for the pet. Assist clients to their cars if necessary. Offer water to clients or patients in need. Client Coordinators must keep the reception area clean and organized by dusting, picking up trash and organizing the work area. This position must clean exam rooms between clients and straighten them as needed by sweeping, cleaning the exam table & instruments & restocking rooms. Always keep coffee stocked and available for clients.

The Client Coordinators must be in close communication with the assistants/technicians. Client Coordinators are responsible for announcing that the assistants/doctors next exam room has been loaded. This position must also have knowledge of timing with all appointments going on in a given time. Client Coordinators should also have a general knowledge of the flow throughout the entire hospital during the workday. This position works closely with the CSR’s as well communicating and assisting them regularly as needed.

Client Coordinators must build positive professional relationships with clients and staff members. Client Coordinators should have completed their high school diplomas and must pursue on-the-job training.

Benefits include but are not limited to:

• paid time off
• paid holidays
• health
• dental
• vision
• life insurance
• referral programs
• 401k
• team member discounts
• CE
• personal health and wellness support platforms
• uniform allowance
• and more!

Lakefield Veterinary Group is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all team members and applicants.

Compensation Range

$17.13 - $17.50 USD