Client Coordinator

Hillary Counseling, LLC; Milwaukee (WI); Remote; Part time

Job summary

Hillary Counseling, a modern psychotherapy practice, seeks a Client Care Coordinator in Milwaukee. This role serves as the first point of contact for new clients, assisting with inquiries and administrative support, all while working in a flexible, part-time environment. Ideal candidates are organized, empathetic and have administrative experience in the mental health field.

Qualifications

• Highly organized and detail-oriented.
• Experience in administrative support or mental health field preferred.
• Comfort with financial tasks and billing.

Responsibilities

• Respond to inquiries and gather client intake information.
• Manage client billing and maintain spreadsheets.
• Support therapists with administrative tasks.

Skills

Organizational Skills

Empathy

Attention to Detail

Proficiency in Excel

Education

Bachelor’s degree

Job description

1 day ago Be among the first 25 applicants

Hillary Counseling, LLC provided pay range

This range is provided by Hillary Counseling, LLC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$20.00/hr - $25.00/hr

Direct message the job poster from Hillary Counseling, LLC

Owner, Psychotherapist at Hillary Counseling, LLC

Join a modern, client-centered psychotherapy practice in Milwaukee’s Historic Third Ward.

Hillary Counseling is a boutique private practice offering therapy for individuals, couples, and families. As we continue to grow, we’re looking for a Client Care Coordinator who will serve as the warm, professional first point of contact for new clients — and provide vital administrative and billing support behind the scenes.

This is a remote, independent contractor, part-time position (10–20 hours/week) with flexibility and room for growth.

What You'll Be Doing:

• Responding to phone and email inquiries with warmth and professionalism

• Gathering intake information and helping match clients to clinicians

• Scheduling appointments and sending intake paperwork

• Managing client billing, including invoicing and payment tracking

• Creating and maintaining spreadsheets for financial tracking and data analysis

• Following up with referral sources via email, handwritten cards, or occasional in-person visits

• Supporting our team of therapists with administrative tasks

• Attending a 1-hour virtual staff meeting monthly to stay connected with the team

Who You Are:

• Highly organized, detail-oriented, and proactive

• Empathetic and comfortable interacting with individuals seeking mental health support

• Experienced with billing and confident working with numbers and payment systems

• Proficient in Excel and able to create and manage spreadsheets

• Passionate about mental health, wellness, and client care

• Committed to confidentiality, professionalism, and providing a welcoming experience

Preferred Qualifications:

• Bachelor’s degree (required — ideally in a related field)

• Experience in administrative support or the mental health field (preferred)

• Comfort with financial tasks and attention to detail with billing

• Familiarity with mental health and the therapeutic process

At Hillary Counseling, we believe the client experience begins long before the first session. If you're someone who blends compassion, precision, and professionalism — and loves working with people and numbers — we’d love to hear from you.

To apply, email your resume and a brief note about your interest to: [e-mail]

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Mental Health Care

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