Client Coordinator

Randstad USA; Jacksonville (FL); On-site; USD 41,000 - 42,000; Full time

Job summary

A boutique law firm in Jacksonville is seeking a Client Coordinator to enhance client experiences and ensure smooth operations. This on-site role involves managing client communications, scheduling, and maintaining the CRM system. The ideal candidate will have strong organizational skills and a service-first mindset.

Benefits

Comprehensive benefits package

Health insurance

401K contribution

Incentive and recognition program

Qualifications

• 2 years of experience in a legal, customer service, or administrative support role is preferred.
• High School education required.

Responsibilities

• Manage new client intake and support communications.
• Handle client scheduling and onboarding processes.
• Maintain CRM system and conduct audits of client files.

Skills

Client Service

Time Management

Organization

Oral Communication

Written Communication

Multi-tasking

Education

High School

Tools

Google for Business Suite

Microsoft Office

Job description

Are you a people person who thrives on keeping things organized and making a lasting impact? Do you love the idea of being the friendly face and steady hand behind a client’s legal journey? If so, we would love to meet you. Our client is a boutique law firm in the Mandarin area dedicated to guiding individuals and families through life, business, and elder law planning with compassion and care. Our office is growing, and we’re looking for a Client Coordinator who can help us maintain our high-touch service experience and keep our operations running smoothly. The position is fully on-site, not remote. This is an hourly position paying $20/hr.

What We’re Looking For:

• Strong communication and organizational skills
• A service-first mindset with an eye for detail
• Professional presentation and communication style
• Comfortable juggling multiple tasks in a professional setting
• Tech-savvy and familiar with CRM systems, email platforms, and general office software
• Prior experience in a legal, customer service, or administrative support role is a big plus

Salary and Schedule:

Salary: $41,600 - $41,650 per year

Shift: First

Work hours: 8 AM - 5 PM

Education: High School

Responsibilities

As our full time Client Coordinator, you'll be the heartbeat of our client experience—from first contact through final resolution. You’ll manage new client intake, support current client communications, and ensure every interaction is handled with professionalism and warmth. Key responsibilities include:

• Answering phones and responding to client emails with clarity and care
• Handling initial client contact and scheduling consultations
• Assisting clients through our consultation and onboarding process
• Drafting and exporting retainer letters
• Processing original legal documents
• Managing ongoing client relationships with regular updates and check-ins
• Maintaining our customer relationship management (CRM) system
• Conducting internal audits of client files and service engagement
• Supporting the firm’s standard operating procedures for consistency and cohesion
• Assisting with general office administrative tasks as needed

Skills:

• Client Service
• Time Management
• Maintaining Calendars
• Organization
• Multi-tasking
• Answering Phones
• Oral Communication
• Preparing Agendas
• Scheduling Appointments
• Written Communication
• Web Conferencing
• Google for Business Suite
• Microsoft Office

Qualifications:

• Experience level: Experienced
• Years of experience: 2 years
• Education: High School required

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.