Client Concierge & Front Desk Specialist

Paylocity; Lancaster (Lancaster County); On-site; USD 32,000 - 48,000; Full time

Job summary

Aevitas Law is seeking a Client Services & Front Desk Associate for our Willow Street office. This role is the first point of contact for clients, visitors, and callers, combining warm hospitality with strong administrative skills in a professional law-firm setting.

The successful candidate will manage calls, greetings, meeting space prep, mail handling, and general office tasks while maintaining discretion and a calm, welcoming presence.

Qualifications

• Experience in a professional office, administrative, receptionist, or similar role.
• Clear and professional communication by telephone, email, and in person.
• Excellent attention to detail, organization, and follow-through.
• Comfort with learning office technology, scheduling systems, and business software.
• Handles confidential or sensitive information with professionalism and discretion.
• Can manage changing priorities while maintaining a calm and welcoming presence.
• Takes initiative and is willing to assist wherever needed.
• Dependable, punctual, and committed to providing excellent service.
• Experience in a law firm or other professional-services environment is preferred but not required.

Responsibilities

• Welcome clients and visitors and help create a comfortable, professional experience.
• Answer and direct incoming telephone calls and respond to general inquiries.
• Coordinate conference-room schedules and prepare meeting spaces.
• Assist with incoming and outgoing mail, deliveries, copying, and document preparation.
• Maintain an organized reception area, conference rooms, and client hospitality stations.
• Monitor office and hospitality supplies and assist with replenishment and ordering.
• Provide general administrative support for meetings, client communications, events, and special projects.
• Communicate promptly and professionally with clients, attorneys, team members, and outside contacts.

Skills

Office administration

Reception

Customer service

Communication

Attention to detail

Organization

Discretion

Adaptability

Proactivity

Punctuality

Tools

Scheduling software

Office software

Job description

Aevitas Law is seeking a Client Services & Front Desk Associate for our Willow Street office. This role is the first point of contact for clients, visitors, and callers, combining warm hospitality with strong administrative skills in a professional law-firm setting.

The successful candidate will manage calls, greetings, meeting space prep, mail handling, and general office tasks while maintaining discretion and a calm, welcoming presence.