Client Concierge

Legacy Financial Partners; Redwood Falls (MN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employer HSA Contribution

PTO

Retirement plan

Clothing allowance

Team building retreat

Job summary

Legacy Financial Partners is seeking a highly energized Client Concierge to thrive in a busy financial services environment. You will support Financial Advisors, prepare client materials, and manage onboarding and inquiries with professionalism.

Join a team committed to service, leadership, integrity, and community, with opportunities to grow as a licensed professional within 12 months and to participate in a comprehensive benefits package and ongoing development.

Qualifications

• 2 years of Financial Service Experience preferred
• Bachelor's Degree or Equivalent Experience
• Licensed or capable of becoming fully licensed in 12 months (SIE, Series 7, Series 66, Insurance)

Responsibilities

• Assist Financial Advisors in preparing client meeting materials, financial reports, and planning documents
• Serve as a primary point of contact for clients, providing timely and professional responses to inquiries
• Account setup: Facilitate client onboarding and ensure all documentation is completed accurately
• Trading on all accounts: Master trade tickets, money movement system and brokerage trades
• 401k Processes-Rollovers, ACATS and 403b transfers
• Ensure accuracy and completeness of investment documentation and compliance forms
• Collaborate with advisors to follow up on action items and client deliverables
• CAR Creation
• Maintain logs of transactions, plan updates, and client communications
• Handle sensitive client information with discretion and confidentiality
• Process account applications, transfers, and routine maintenance requests
• Liaise with sponsor companies and home office teams to resolve service issues
• Ensure adherence to internal procedures and regulatory requirements
• Monitor workflow and identify opportunities for process improvement
• Perform additional duties as assigned to support team and organizational goals

Skills

Financial services

Client onboarding

Paraplanner support

Education

Bachelor's degree or equivalent experience

Job description

Job Details

Job Location: Redwood Falls Office - Redwood Falls, MN 56283

Salary Range: $45,000.00 - $65,000.00 Salary/year

Competitive salary with bonus opportunities!

Working at Legacy Financial Partners is more than a job; it means having the opportunity to make a difference in the lives of our clients and the communities we serve. Our team is made of a diverse group grounded by core values: Service, Leadership, integrity, Community and Excellence. We feel strongly that creating an extraordinary client experience begins with extraordinary office culture. Joining Legacy Financial Partners comes with benefits to support you in your professional and personal journey.

We offer our team:

• Learning + Development: leadership development programs and goal setting create big possibilities for your career and life. Develop within the company; be mentored and grow as a leader


• Innovation: be involved in creating solutions to workplace challenges regardless of your role and be empowered to have a voice and leadership


• Teamwork: experience what being a part of the Legacy Financial Partners family feels like. Be inspired, encouraged, and cheered on by your teammates while being supported in your life


• Competitive Pay


• Comprehensive Benefits Package: Medical, Dental, Vision, Employer HSA Contribution, PTO, Retirement, Clothing, Annual Meeting (team building retreat)


• Collaborative Environment and Innovative Culture


• Education Reimbursement: never quit learning and growing in your career

Summary

Financial Service firm seeks a highly energized and confident individual who will thrive in a busy environment to serve as a Client Concierge. Candidate must be extremely professional in appearance and manner, willing to accept direction, quick to learn new things, and computer savvy. Paraplanner will assist Financial Advisors in managing and organizing office workflow.

Essential Duties and Responsibilities

• Assist Financial Advisors in preparing client meeting materials, financial reports, and planning documents


• Serve as a primary point of contact for clients, providing timely and professional responses to inquiries:Proactively communicate with clients regarding account updates, paperwork needs, and service timelines


• Account setup:Facilitate client onboarding and ensure all documentation is completed accurately


• Trading on all accounts: Master trade tickets, money movement system and brokerage trades


• 401k Processes-Rollovers, ACATS and 403b transfers


• Ensure accuracy and completeness of investment documentation and compliance forms


• Collaborate with advisors to follow up on action items and client deliverables


• CAR Creation


• Maintain logs of transactions, plan updates, and client communications


• Handle sensitive client information with discretion and confidentiality


• Process account applications, transfers, and routine maintenance requests


• Liaise with sponsor companies and home office teams to resolve service issues


• Ensure adherence to internal procedures and regulatory requirements


• Monitor workflow and identify opportunities for process improvement


• Perform additional duties as assigned to support team and organizational goals

Qualifications / Ideal Education & Experience

• 2 years of Financial Service Experience preferred


• Bachelors Degree or Equivalent Experience


• Licensed or capable of becoming fully licensed in 12 months (SIE, Series 7, Series 66, Insurance)

Compensation and Hours

• Compensation: Depends on experience


• As a full time employee you are also eligible for our benefits program, which includes medical, dental, vision, life & disability insurance, 401(k), PTO, holiday pay and other benefits


• Office hours are Monday Friday 8:00am to 5:00pm