Client Compliance Specialist

Manatt, Phelps & Phillips, LLP; Chicago (IL); Hybrid; USD 75,000 - 95,000; Full time

Job summary

Manatt, Phelps & Phillips, LLP is seeking a Client Compliance Specialist to ensure accurate compliant client billing by interpreting Outside Counsel Guidelines and partnering with Billing, eBilling and Client Arrangements teams. This role emphasizes detail-oriented problem‑solving and cross‑functional collaboration in a fast‑paced environment.

The position supports onboarding, guideline analysis, and documentation accuracy, with a hybrid work schedule requiring two days in-office and three

Qualifications

• Two years of legal billing or eBilling experience.
• Bachelor’s degree in accounting, business, or related field.
• Advanced Microsoft Excel skills.
• Experience with electronic billing systems and Aderant Expert.
• Strong organizational and analytical abilities.
• Excellent written and verbal communication.
• Ability to manage multiple priorities and deadlines.
• Experience with legal billing and accounting software.
• Familiarity with Iridium and Power BI is a plus.

Responsibilities

• Review, interpret and document client Outside Counsel Guidelines and billing requirements.
• Ensure billing compliance within firm financial systems and guidelines.
• Advise on revisions to engagement letters and client intake on billing needs.
• Maintain matter-level billing instructions and documentation aligned to client requirements.
• Onboard new eBilled clients and migrations to eBilling platforms.
• Coordinate onboarding with billing, eBilling and Client Arrangements teams.
• Review vendor invoices, ensure correct fees, monitor payments.
• Analyze guidelines to configure billing information and master specs.
• Evaluate current processes and identify efficiency improvements.
• Collaborate to implement standard operating procedures in the department.
• Support ongoing process improvement initiatives and milestones.
• Address billing compliance questions from practice groups and clients.
• Provide coverage for team members and assist with special projects.

Skills

Legal billing

Excel skills

Analytical abilities

Written and verbal communication

Multitasking / time management

Attention to detail

Problem solving

Team collaboration

Accounting software experience

Billing systems experience

Power BI familiarity

Iridium familiarity

Education

Bachelor’s degree in accounting, business or related field

Tools

Aderant Expert

Power BI

Iridium

Job description

Department: Billing and Accounts Receivable

Job Number: 100494

Offices: Chicago; New York; Los Angeles

With eleven offices across the United States, 500+ professionals and 350+ business professionals, Manatt, Phelps & Phillips, LLP (www.manatt.com), is a multidisciplinary, integrated national professional services firm known for quality and an extraordinary commitment to clients. The Firm’s groundbreaking approach—bringing together legal services, advocacy and business strategy—differentiates Manatt from its competitors and positions the Firm to provide a distinct and compelling value proposition.

Opportunity

The Client Compliance Specialist plays a key role in ensuring accurate compliant client billing by interpreting Outside Counsel Guidelines and partnering with Billing, eBilling and Client Arrangements teams. The Client Compliance Specialist serves as a trusted resource for billing compliance guidance, helping ensure client requirements are clearly understood, properly implemented and consistently followed across the firm. This position is ideal for a detail-oriented legal billing professional who enjoys problem‑solving, process improvement and cross‑functional collaboration in a fast‑paced environment.

Key Responsibilities

• Review, analyze, summarize and document client Outside Counsel Guidelines and distribute billing requirements to appropriate firm personnel
• Interpret client billing guidelines and ensure accurate compliance within the firm’s financial and legal management systems
• Review new and revised billing guidelines and engagement letters advising Client Intake team on required revisions
• Ensure matter‑level billing instructions and billing documentation are properly maintained and aligned with client requirements
• Onboard new eBilled clients and clients migrating to eBilling platforms from initiation through full implementation
• Coordinate eBilling onboardings with billing professionals, eBilling teams, Client Arrangements, and clients to ensure accurate and timely setup
• Review and process eBilling vendor invoices, confirming correct fees are charged and monitoring prompt payment
• Analyze billing guidelines to ensure corresponding billing information is properly configured, including billing instructions and master specifications documentation
• Evaluate current billing compliance processes and identify opportunities for efficiency and process improvement
• Collaborate with the Client Arrangements and Compliance team to establish and implement standard operating procedures and departmental policies
• Monitor and support ongoing process improvement initiatives, ensuring milestones are met
• Address billing compliance questions from firm practice groups and clients
• Provide coverage and support to other team members as needed
• Assist with special billing and compliance projects, including year‑end rate arrangement confirmations and rate requests

Qualifications

• Candidate should have a minimum of two (2) years of related experience in legal billing or eBilling.
• Bachelor’s degree in accounting, business or a related field required.
• Advanced experience in Microsoft Suite (with focus on advanced Excel skills)
• Experience with electronic billing systems, including Aderant Expert and rate hierarchy structures strongly preferred
• Strong organizational skills with exceptional attention to detail
• Excellent analytical, mathematical, and problem‑solving abilities
• Strong written and verbal communication skills
• Ability to manage multiple priorities, meet tight deadlines, and handle confidential information
• Ability to work collaboratively in a team environment and share knowledge effectively
• Experience with legal billing and accounting software
• Familiarity with Iridium and Power BI preferred
• Demonstrated reliability and the ability to work both independently and collaboratively within a hybrid (remote and in‑office) team environment this team operates on a hybrid work schedule requiring two days of in‑office presence and three days of remote work each week. All employees of The Firm must remain available for onsite work up to five days per week as business needs dictate. This schedule is subject to change; flexibility is required.

The base annual pay range for this role is between $75,000 - $95,000. The base pay to be offered will vary and depend on skills and qualifications, experience, location and will also take into account internal equity. A full range of medical, financial and/or other benefits dependent on the position will also be offered.

EEO/AA EMPLOYER/Veterans/Disabled

Manatt is an equal opportunity employer, dedicated to a policy of non‑discrimination in employment on any basis including race, color, physical or mental disability, religion, creed, national origin, citizenship status, ancestry, sex or gender (including gender identity, gender expression, status as a transgender or transsexual individual, pregnancy, childbirth, or related medical conditions), age (over 40), genetic information, past, current, or prospective service in the uniformed services, sexual orientation, political activity or affiliation, genetic or and any other protected classes or characteristic protected under applicable federal, state, or local law. Consistent with the American Disabilities Act, applicants may request accommodations needed to participate in the application process.

This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I‑9 to confirm work authorization.

IMPORTANT: If the Government cannot confirm that you are authorized to work, this employer is required to provide you written instructions and an opportunity to contact SSA and/or DHS before taking adverse action against you, including terminating your employment.

Employers may not use E‑Verify to pre‑screen job applicants or to re‑verify current employees and may not limit or influence the choice of documents presented for use on the Form I‑9. In order to determine whether Form I‑9 documentation is valid, this employer uses E‑Verify’s photo screening tool to match the photograph appearing on some permanent resident and employment authorization cards with the official U.S. Citizenship and Immigration Services’ (USCIS) photograph. If you believe that your employer has violated its responsibilities under this program or has discriminated against you during the verification process based upon your national origin or citizenship status, please call the Office of Special Counsel at 1-800-255-7688 (TDD: 1-800-237-2515).