Client-Centric Universal Banker: Sales & Service Pro

Truist Financial Corporation; St. Matthews (SC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

401(k) plan

Paid vacation and holidays

Paid sick days

Job summary

Truist in South Carolina is seeking a Regular full-time teller associate to deliver timely client service, process transactions accurately, and maintain records with care.

You will educate clients on digital banking, participate in outbound calls to identify needs, and support the Integrated Relationship Management program. The role requires strong communication, reliability, and flexibility, including weekends or extended hours as needed.

Qualifications

• High school diploma or equivalent is required.
• Two years teller or cash handling or client service experience.
• Six months of client relationship building or sales experience.
• Excellent interpersonal and communication skills.
• Ability to use PC and branch automation software.

Responsibilities

• Provide a distinctive client experience to deliver a consistent service level while handling transactions and maintaining accurate records.
• Educate clients on digital banking solutions (ATMs, Online and Mobile) to enhance their service experience.
• Support sales through outbound calls and identify client needs or opportunities for referrals.
• Understand Integrated Relationship Management (IRM) to deliver Truist expertise to clients.
• Participate in Truist Retail Community Bank Leadership routines and training sessions.
• Advance product knowledge to better serve consumer and business clients.
• Adhere to internal controls, procedures, and risk management policies.

Skills

Customer service

Interpersonal skills

Communication skills

Multi-tasking

PC keyboard skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Truist in South Carolina is seeking a Regular full-time teller associate to deliver timely client service, process transactions accurately, and maintain records with care.

You will educate clients on digital banking, participate in outbound calls to identify needs, and support the Integrated Relationship Management program. The role requires strong communication, reliability, and flexibility, including weekends or extended hours as needed.