Client-Centric Service Banker

Firstar Bank; Muskogee (OK); On-site; USD 28,000 - 36,000; Full time

Job summary

Firstar Bank in Muskogee, OK seeks a full-time Teller to build and maintain customer relationships through accurate transactions and friendly service. You will handle deposits, withdrawals, and payments, balance cash drawers, and assist customers with accounts while adhering to bank policies.

The role emphasizes excellent communication, attention to detail, and adherence to regulatory requirements, with opportunities to cross-sell banking products to clients in a community-focused environment.

Qualifications

• Strong sales skills to provide an excellent customer experience.
• Motivated, organized self-starter with attention to detail and prioritization.
• Team player with strong written, verbal, and interpersonal communication.
• Able to adapt to various situations while upholding core values.
• Proficient with Microsoft Word, Excel and Outlook.

Responsibilities

• Process accurate transactions such as deposits, withdrawals, or payments; resolve complaints or discrepancies.
• Maintain and balance cash drawers and reconcile discrepancies.
• Balance vaults, ATMs, and coin machines as required.
• Open new accounts and provide information on deposit products.
• Log referrals and customer feedback through internal system; cross-sell to customers.
• Ensure compliance with regulatory requirements and internal policies.

Skills

Sales skills

Self-motivation

Team communication

Adaptability

MS Office

Education

High school diploma

Tools

MS Office Suite

Job description

Firstar Bank in Muskogee, OK seeks a full-time Teller to build and maintain customer relationships through accurate transactions and friendly service. You will handle deposits, withdrawals, and payments, balance cash drawers, and assist customers with accounts while adhering to bank policies.

The role emphasizes excellent communication, attention to detail, and adherence to regulatory requirements, with opportunities to cross-sell banking products to clients in a community-focused environment.