Client-Centric Relationship Banker – Upstate SC Market

Bank of America; Spartanburg (SC); On-site; USD 38,000 - 52,000; Full time

Job summary

Bank of America in Spartanburg, SC, is seeking a motivated client-facing professional to educate clients on self-service banking and process transactions accurately. The role emphasizes building relationships, delivering a seamless client experience, and promoting solutions that support clients' financial goals.

You will handle cash, schedule appointments, and collaborate with specialists to grow the bank's local presence while adhering to regulatory guidelines and risk controls.

Qualifications

• High School diploma or equivalent required.
• Bachelor's or related associate degree preferred.
• 1 year of salary-plus incentive sales experience preferred.

Responsibilities

• Engages clients in the lobby to educate and assist with self-service banking transactions.
• Processes cash transactions accurately and efficiently.
• Conducts deep conversations to learn client priorities and connect to solutions.
• Builds relationships with clients to meet financial needs.
• Follows processes and guidelines while complying with laws and regulations.
• Grows knowledge by partnering with banking experts in small business, lending, and investments.
• Manages center traffic, appointments, and outbound calls; drives client experience.

Skills

Enthusiastic self-starter

Strong work ethic

Relationship building

Communication skills

Solution identification

Adaptability to new information/tech

Self-service education for clients

Critical thinking

Time management

Results-oriented

Flexible with weekends/extended hours

Education

High School Diploma / GED / Secondary School or equivalent

Bachelor's Degree or business-relevant Associate's Degree such as business management, business administration or finance

Job description

Bank of America in Spartanburg, SC, is seeking a motivated client-facing professional to educate clients on self-service banking and process transactions accurately. The role emphasizes building relationships, delivering a seamless client experience, and promoting solutions that support clients' financial goals.

You will handle cash, schedule appointments, and collaborate with specialists to grow the bank's local presence while adhering to regulatory guidelines and risk controls.