Client-Centric Personal Banker & Financial Wellness Advisor

KeyCorp; Lakewood (CO); On-site; USD 29,000 - 43,000; Full time

Job summary

KeyCorp is seeking a Personal Banker in Lakewood, CO to engage clients in conversations, uncover financial needs, and provide guidance toward solutions that boost financial wellness. The role emphasizes client-first service, sales-driven performance, and teamwork within the branch to expand existing relationships.

The ideal candidate will have a High School Diploma or GED (Bachelor’s preferred) and at least 1 year of experience in developing customer relationships, with strong communication and

Qualifications

• Minimum 1 year of experience in developing current and new customer relationships and achieving sales goals.
• Foundational knowledge of consumer credit concepts and banking products.
• Strong client-focused approach with ability to educate clients on digital platforms.

Responsibilities

• Open personal and business accounts and related deposit products.
• Develop partnerships with branch teammates and business lines to acquire and deepen clients.
• Follow procedures to ensure compliance with risk, security and audit policies.
• Support branch operations and assist with teller-level client transactions as needed.
• Contribute to morning huddles and end-of-day debriefs; participate in Saturdays as directed.

Skills

Client service

Sales

Relationship building

Communication

Networking

MS Windows & Office

Education

High School Diploma / GED

Bachelor’s Degree (preferred)

Tools

MS Windows

MS Office (Word, Excel)

Job description

KeyCorp is seeking a Personal Banker in Lakewood, CO to engage clients in conversations, uncover financial needs, and provide guidance toward solutions that boost financial wellness. The role emphasizes client-first service, sales-driven performance, and teamwork within the branch to expand existing relationships.

The ideal candidate will have a High School Diploma or GED (Bachelor’s preferred) and at least 1 year of experience in developing customer relationships, with strong communication and