Client-Centric Financial Specialist

Synovus; Thomasville (GA); On-site; USD 52,000 - 78,000; Full time

Job summary

Synovus is seeking a Financial Specialist at the Gateway Branch in Thomasville, GA. This role focuses on delivering distinctive service as a single touch point for clients, guiding conversations about banking products, and expanding client relationships to promote a highly engaged client experience.

The position emphasizes compliance with federal regulations, risk reduction, and proactive client support across everyday banking tasks, notary services, and referrals to specialized areas.

Qualifications

• Proficient in Microsoft Office (Word, Excel, and PowerPoint) or related software.
• Knowledge of federal banking regulations and compliance.
• Broad knowledge of bank products and services.
• Excellent interpersonal, verbal and written communication skills.

Responsibilities

• Provide distinctive service to clients and prospects, in person and over the telephone.
• Respond to client inquiries and resolve client issues.
• Open new accounts and perform related paperwork and verification as needed.
• Refer clients to other specialty areas such as Trust, Investments, Insurance, Treasury Management.

Skills

Customer service

Interpersonal skills

Communication

Time management

Problem solving

Microsoft Office

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

Synovus is seeking a Financial Specialist at the Gateway Branch in Thomasville, GA. This role focuses on delivering distinctive service as a single touch point for clients, guiding conversations about banking products, and expanding client relationships to promote a highly engaged client experience.

The position emphasizes compliance with federal regulations, risk reduction, and proactive client support across everyday banking tasks, notary services, and referrals to specialized areas.