Client-Centric Facility Solutions Manager

City Wide; Morrisville (NC); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Dental insurance

Vision insurance

401(k)

401(k) matching

Life insurance

Car Allowance

Job summary

A facility management company in North Carolina is seeking a Facility Solutions Manager. This position combines operational expertise with sales skills to support clients and contractors. Responsibilities include managing relationships, inspecting contractor performance, and developing service strategies. The ideal candidate has 2+ years in sales/management in facility management, strong attention to detail, and excellent communication skills. The role offers health insurance, paid time off, and a 401(k) plan.

Qualifications

• 2+ years of sales and management experience in building maintenance, facility management, or related fields.
• Strong attention to detail with excellent follow-through skills.
• Friendly, positive personality with great relationship-building abilities.

Responsibilities

• Manage strong, lasting relationships with assigned clients and contractors.
• Develop tailored service strategies to fit each client’s unique requirements.
• Negotiate contracts for additional services and coordinate logistics and staffing.
• Perform quality inspections and follow-up to maintain high client satisfaction.
• Supervise Night Managers to ensure services are executed flawlessly.
• Coordinate supplies procurement and promote additional sales opportunities.
• Communicate effectively with clients, contractors, and the operations team to resolve any issues promptly.
• Utilize CRM tools to track client activities and schedule tasks efficiently.

Skills

Sales and management experience in building maintenance

Relationship-building abilities

Detail-oriented

Excellent communication skills

Proficiency in Microsoft Office and CRM software

Education

High school diploma

Bachelor’s degree

Job description

A facility management company in North Carolina is seeking a Facility Solutions Manager. This position combines operational expertise with sales skills to support clients and contractors. Responsibilities include managing relationships, inspecting contractor performance, and developing service strategies. The ideal candidate has 2+ years in sales/management in facility management, strong attention to detail, and excellent communication skills. The role offers health insurance, paid time off, and a 401(k) plan.