Part-Time Banker — Tech-Savvy Client Concierge

JPMorgan Chase & Co.; Rockford (IL); On-site; USD 21,000 - 25,000; Part time

Job summary

JPMorgan Chase & Co. in Rockford, IL is seeking a Part Time Associate Banker (30 hours) at the State and Mulford Branch to deliver welcoming, client-focused service and promote Chase solutions.

You will help customers open accounts, assist with everyday banking, and guide them to digital tools like Chase Mobile App. The role emphasizes building relationships, teamwork, and reliable service in a busy community branch.

Qualifications

• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients and communicate clearly to understand needs.
• Ability to resolve client issues quickly with attention to detail.
• Ability to elevate the client experience through teamwork.
• Ability to learn products, services, and procedures quickly.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service at the branch.
• Exceed client expectations by servicing accounts and opening new accounts in compliance with policies.
• Educate clients on day-to-day banking and digital tools (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and sharing solutions with the team.
• Perform branch operations and cash handling in line with bank policies.

Skills

Client service

Relationship building

Communication

Learn fast

Teamwork

Adaptability

High school diploma

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Rockford, IL is seeking a Part Time Associate Banker (30 hours) at the State and Mulford Branch to deliver welcoming, client-focused service and promote Chase solutions.

You will help customers open accounts, assist with everyday banking, and guide them to digital tools like Chase Mobile App. The role emphasizes building relationships, teamwork, and reliable service in a busy community branch.