Client-Centric Banking Associate

JPMorgan Chase & Co.; Lyndhurst (OH); On-site; USD 17,000 - 25,000; Part time

Job summary

JPMorgan Chase & Co. Lyndhurst is seeking an Associate Banker to deliver welcoming, customer-centric service in a part-time capacity. You will guide clients through banking options, open and service accounts, and educate customers on Chase digital tools, ensuring a smooth branch experience.

You will build trusted relationships through active listening, empathy, and collaborative teamwork, supporting branch operations and compliance with banking policies and procedures.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients and understand their needs.

Responsibilities

• Create a welcoming environment by greeting clients and guiding them through branch processes.
• Provide account servicing, maintenance, and assist with opening new accounts.
• Educate clients on banking transactions and digital self-service options.
• Build relationships by listening, asking questions, and collaborating with team members.
• Assist with branch operations and cash handling in compliance with policies.

Skills

Client service

Relationship building

Communication

Problem resolution

Team collaboration

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. Lyndhurst is seeking an Associate Banker to deliver welcoming, customer-centric service in a part-time capacity. You will guide clients through banking options, open and service accounts, and educate customers on Chase digital tools, ensuring a smooth branch experience.

You will build trusted relationships through active listening, empathy, and collaborative teamwork, supporting branch operations and compliance with banking policies and procedures.