Client-Centric Banking Advisor & Relationship Builder

Bank of America; Roseville (MN); On-site; USD 42,000 - 56,000; Full time

Job summary

Bank of America in Minnesota is hiring for a customer-focused role within our Financial Center network. You will engage clients in the lobby, educate on self-service resources, and efficiently process cash transactions while building trust and providing tailored financial solutions.

You will collaborate with teammates, uphold regulatory guidelines, and grow product knowledge through interaction with lending, investments, and small business specialists.

Qualifications

• High school diploma or equivalent required; bachelor's or related associate’s degree preferred in some roles.
• Experience in financial services and knowledge of financial services industry is desirable.
• Strong client-facing skills and ability to learn new technology platforms.

Responsibilities

• Executes risk culture and drives operational excellence.
• Builds client relationships to meet financial needs.
• Guides clients through self-service banking and cash handling with accuracy.

Skills

Adaptability

Customer focus

Oral communications

Problem solving

Relationship building

Client experience branding

Client management

Client solutions advisory

Pipeline management

Prospecting

Referral identification

Referral management

Education

High School Diploma / GED / Secondary School or equivalent

Bachelor’s Degree

Associate’s Degree (business management/finance)

Job description

Bank of America in Minnesota is hiring for a customer-focused role within our Financial Center network. You will engage clients in the lobby, educate on self-service resources, and efficiently process cash transactions while building trust and providing tailored financial solutions.

You will collaborate with teammates, uphold regulatory guidelines, and grow product knowledge through interaction with lending, investments, and small business specialists.